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Customer Ratings & Reviews

Your price for this item is $454.99
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The comparable value price is $649.99

Customer reviews

Rating 4.6 out of 5 stars with 1061 reviews

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94%
would recommend
to a friend

Customers are saying

Customers highly value the picture quality, ease of use, and 4K capabilities of this 49" Class TV. Many also appreciate the color accuracy, price point, and the relatively easy setup process. While some users expressed minor concerns about the remote control and stand, the overwhelmingly positive feedback points to a satisfying viewing experience. The smart features were also frequently praised for their ease of use and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,061 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to setup. Would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    False product feature on box/Best Buy sales guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes a great TV, but lacks the advertised featured in Store and printed on Sony literature and box! Best Buy customer service was lost and totally unaware of the disparity between what they SAY and the reality of having the TV at home after the sale!

    No, I would not recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4k picture is amazing. Loved how easy the setup was.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice HDR TV and picture quality is good !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picture quality is very good, happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine, consumer reports rated this unit highly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not disappoint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 65 inch Sony Android TV for 18 months and really enjoy it. I needed a new bedroom TV and decided to treat myself with a 49 inch Sony android. I am not disappointed with it. It met all my expectations and I really enjoy using the built in apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is very good and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was one of the best tv's I've ever Had gotten

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good entry 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the tv. Great picture and apps are great. Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a smart TV for a smaller room and the reviews on this model seemed like a good choice. I went to the store to compare it to other models and brands. I have a preference for Sony so after looking it purchasing was easy. I have no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated between Sony and Samsung and am pleased to have selected this Sony - both great TV's but the value of the Sony for a hundred or more less was impactful. The picture of the Sony was more vibrant and overall very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBR enough said

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is an awesome deal while you can still get it. The big difference between this and the 800 series is the software and when you update the software it performs as well as the 800 series!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend this television and have had great luck thus far. The reason I gave it 4 stars is because I purchased the display model and I've had a couple small issues. I'm not sure if this is standard for this mode or just the fact it's been overworked but it's the reality I've experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Sony. The picture is incredible !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installers were so courteous and helpful in setting it up. We just need to learn how to use it as a "smart T V" so we can use it to it's protential. Just love watching the nature U Tubes videos as it feels you are right there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad purchase for those new to smart TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried about the visual quality since it's an old model but it has yet to disappoint me. The audio is also good quality. The overall layout on the other hand feels a bit cluttered(but not too hard to navigate through). Can't judge the tv too harshly since, like stated before, it's my 1st smart TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danni, We are glad that you appreciate the quality picture and the audio of your television. Once your encounter any issues on the television.Please check the link below.https://esupport.sony.com/US/p/support-contacts.pl?mdl=XBR55X900E.Thank you.-Jay sony_US

  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love this smart tv, you can have glaring sun on the screen and it doesn't change the view... I added a microphone to it and can tell it to find me a particular recording artist and will bring up full songs, and concerts....

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Okay TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is okay but for the money not so much. The picture is okay, some people say the black is not very black, I'm not seeing that. It's not fabulous or worth the price but it's pretty good. I think the sound is quite good for a TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Sony customer for years. I made a great mistake in switching to another product. Sony has never let me down. From customer service to dependability it is the best. Best Buy customer service has helped me in all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to set up and enjoy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to the store to look at smaller flat screens, and ended up purchasing this one. And we're not sorry. Getting it up and running was quite simple, and operating the television is also quite easy. Especially like the smart option.

    I would recommend this to a friend