Customer Ratings & Reviews

Although the product was a very good purchase it was almost not purchased at the store. It took over 30 minutes to be waited on and then the sales person took forever just to book the delivery date.

We had gotten an LG, and it lasted just about 3 years, which fell under our Credit Card Warranty. So to replace that we got this Sony, as we have had another Sony Bravia that was 42 inches that has not had a problem in our 12 years of ownership.

With the tv including Android TV you're able to add multiple apps to enjoy. Was able to add DIRECTV app and use without having a receiver. Frees up an HDMI if you need more than the 4 on the tv.

This TV is such a blast! I love having easy access to Netflix, Amazon and YouTube as well as having a beautiful High Definition picture. The base was easy to assemble. So happy with this purchase!

I think Best Buy is a special place to purchase appliance and specially tvs . I as a customer was treated so well. You feel like the most important customer in the store. Thanks Best Buy!!

Very happy with this TV. I love watching sports(golf, basketball, football and just about everything. I love the dimension it gives and the color definition and the skin tones are true.

I love this new TV, but 2 drawbacks: 1. Definitely want to buy a sound bar with the TV. TV's sound alone is adequate but not impressive. 2. The channel guide that is supposed to populate- doesn't. The feature is only good for the Google app.

Before, I just want an upgrade for my 40" Bravia and I thought 49" is enough since my ideal size is only 50" coz of wall mounting. But it could have been Awesome if I purchased the 55". Running at an android OS is a plus..I love this TV it's Great!

I had phenomenal assistance when shopping for a new TV and learned a ton without techno babble. The choice was clear, and I'm so happy we decided on this one -- perfect for our home.

I was less than thrilled with this t.v. after having read good reviews on it and having high expectations of a sony. It has a good smart interface via android tv and despite being a little slow to respond, worked fairly well. I was most dissapointed by how it performed while watching cable/ satellite services. The color accuracy was good but handled motion poorly to where objects were quite blurry. Native 4k content looked good but contrast between whites and blacks was not phenomenal, and again the edges of objects looked overly pixilated under motion. The tv did however upconvert standard blu Ray content very well. I have since returned this tv.

Overall, this TV does its job. The Netflix button on the remote is very convenient. I took off one star because some of its features need to be worked out. (e.g. cant connect bluetooth headphones, not remembering wifi passwords.)

I bought this size because I didn't want a giant tv in the room I have it in. I also own a bigger Bravia and really enjoyed that. You can never go wrong with a Sony Bravia.

Love this smart tv.Had a Sony for 15years 49 inch.Never had a problem with Sony.The best.This smart TV is great.Easy to operate.The color is the best.Neflex the best.Thk Sony.

this is a replacement for 43inch x800 witch had viewing angle problems.this tv sits on fridge only real problem is it will not play 4k video on you tube without buffering and I have 40 meg speed bought roku premere+ end of problems

I came in ready to purchase a different brand of TV, but was quickly sold on the Sony -- the picture and sound are great. We've definitely converted to a Sony TV home.

My main reason to purchase a 4k TV was the image quality. An android TV was a plus, it has much more than I expected. Easy to setup and an excellent image quality.

I have not had this Sony TV that long maybe 3 weeks. I don't have any problems. works fine. I don't use the smart part of the TV I do that with my Bluray player.

I exchanged this 49" Sony Bravia for a 55" Sony Bravia and am thrilled with it; would highly recommend it to any one looking for an outstanding TV performance!!!

Not wanting to settle for a disappointing OS on a "SMART" TV I went with Android TV and I haven't been disappointed it is crisp, clean, and so intuitive on its uses!

I've had Samsung and LG; both which haven't lasted very long. I know things don't last as long as they used to. So it was now on to Sony to see how it lasts.