Customer Ratings & Reviews

I had to contact Sony support a number of times in order to correct the fact that this tv would turn itself on at all hours of the day. Being that it was located in our bedroom, the middle of the night was truly unwanted. Their attempts to correct this issue did not work. I am now awaiting the replacement unit, and hoping it does not have this, or any other defect.

The uniformity of the blacks was not great. No hdr support. Exchanged for Samsung.

I would give this tv less than one star. It is constantly malfunctioning. It is not user friendly and turns on and off at random times. The picture quality is okay but not sure how that matters if it shuts off and won't turn back on in the middle of a show or movie

I bought it specifically for the voice to text feature, but the voice remote doesn't come with this tv. It's sold separately. Best Buy customer service said I have to buy it from Sony. They don't sell the remotes direct to customers. So still no voice to text. The tv is okay. Not worth the money though.

IT IS A OK TV , BUT IF YOU HAVE THE EXTRA MONEY GET THE SONY X900E ,

The TV is great. Android is great for a TV. Sony made the tragic decision to break Android and prevent the ability to launch apps the owner of the TV chooses to install. Sony instead has crapware dumped all over the home screen of the TV and basically destroys any hope of enjoying this fantastic hardware.

Within the first few weeks of purchase, this TV has begun turning itself on at all hours of the day and night. Located in our bedroom makes the night turn on a real problem. So far Sony's attempts to correct have not been successful. I would stay away from Sony TV's. There are enough other choices!

I am not impressed this TV is not what I was expecting

Great tv but mine broke within the first monthly, Sony did replace

I bought tv only 2 day have line on creen no exchange

We've had this tv for one week and it's been nothing but problems: >When attempting to turn on the tv, it takes several attempts/reboots. because of this, once the tv is actually on and working we leave it on all day unitl we are going to bed at night. >In order to start the tv all HDMI cables have to be unplugged. If we do not do so the tv gets into a boot loop that never ends. >Once the tv is running and HDMIs are plugged back in changing HDMI inputs more often that not cause the tv to either have a picture and no sound or lose picture and sound completely, in which case we start the process ALL. OVER. AGAIN. Getting ready to pack this piece of junk up right now and take it back. DO NOT BUY THIS TV....FAIR WARNING.

Bought this from the open box section. Very disappointed with the quality and performance. I did not do any research on this model. I thought since it was a Sony brand that it would be great. I will not make that mistake again. On top of that the service at the Independence Mo Best Buy absolutely sucked that day. The guy that was supposedly helping me was far more interested in the person texting him at work than talking to me about televisions. I took the Sony back after 4 days and bought Samsung. Product and service were great on the return and replacement.

I found out the hard way this TV is not good for extensive wifi use. Most apps are not available to download and forget about Internet browsing. Go with SAMSUNG for its smart hub.

This TV is a waste of time and money. My biggest issue is that it does not stay connected to the internet, which seems to be the entire purpose of a SMART tv. Upon initial setup it did connect, but after a week of use it lost connection and was unable to connect again. Upon searching the internet, it seems that this is a standard issue with this television. I am so upset, I would absolutely return this if I could.

I have been very disappointed in the Sony TV I purchased. Just not the quality that I expected from Sony.

My caption says it all. Disappointed in this product and returned within a few days after purchasing.

Unfortunately I am extremely dissatisfied with this television. As an AppleTV owner, we are very fortunate to not have to rely on the apps and operating system. Within 15 seconds of starting every program it will "lock up". Not on WiFi (wired for performance) and have completed 2 system resets in the 1 month we have had this.

Went to get the cheaper LG or vizio, but the picture on this one was so much clearer it was worth the extra 150 for the more sharp and vibrant colors. The sound is really good too, deep and full and not tinny. Its an amazing tv that will beat your cheapo brands easily. The android TV is wonderful, download tons off apps. You can also look at the x800d sony for a 150 more it has trilimonus display and voice remote, but this was fine for my budget. The only con is the instructions for the stand are awful, its 6 screws that you need and the stand only fits the bracket one way to if you lose it reading the instructions just fit the peices together, its easy.

TV was not user friendly. Anyone buying this will need a certain degree of technology knowledge. As compared to another brand in my house the Sony lacked internet access options that were standard on the other brand and were preloaded for accessibility thru the remote.

Poor picture even after trying to adjust settings. Difficult to navigate different screens to find apps, etc. . . .