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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,244 reviews
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my midsize den. Excellent picture. Replaced my 46' Smart TV. Great value for price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I`m very pleased with the picture, and sound..tho the remote is hard to program for my cable.. mostly its a very good tv, but a bit overpriced compared to other stores

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very clear. I enjoy the smart TV options. It was easy to set up. The noise the remote makes when scrolling through the channels' guide is really annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    All the TV you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Very easy setup. Now just waiting for live content to catch up in quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tjgolf,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has apps that are very easy to use and has Netflix on the remote. Great picture also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Voni,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Perfect TV for my Bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this originally for the upcoming Xbox One X to show all of the Xbox's potential. I have yet to see the 4K resolution and HDR in action but the the video overall looks good. This TVs UI is simple and easy to use with the remote that comes with it. The remote has two buttons that can bring you to Netflix and/or Google Play.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great television with all the bells and whistles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has an absolutely gorgeous picture, it was easy to set up for the novice user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente color... East setup...Sharp.... Friendly user remote ... Easy access for online...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    We're enjoying our flat screen TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pleasure to have a large, clear picture, & it's so uncomplicated & easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Beautiful Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded to the Sony TV and it was a great choice. Perfect picture and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Big Bang for the Buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity and definition in the picture. Ease of use makes enjoyment all the better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great size, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This size was perfect for a small room. Great picture, decent sound, and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when my son threw an object at our not so old older Samsung TV. Didn't have a lot of time to research since we had to do an "emergency" replacement. Because the purchase was unplanned I didn't have a big budget. I am glad we listened to the salesman who said this was THE Tv to buy for my size and budget. I had an all Samsung system so was a little worried about switching brands. This TV fit in seamlessly and its universal remote is pretty awesome almost as good and certainly easier to use than my Logitech symphony. Great purchase for the money and looks great too.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good, very clear. The color is great. The sound is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Quality all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment that you take this out of the box it screams quality. I returned an Lg for this. The LG was a big cheap box sitting on my stand, this has a nice metal bezel, metal stand, great feel, super thin, super easy to use remote and EXCELLENT picture quality. Should have gotten the Sony the first time, but tried to save a few bucks and ended up back at the store unhappy with my first purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 1st 4K TV I've purchased! So far I'm enjoying it but have not yet been able to check out it's full potential, especially the 4K aspects! Look forward to all this TV has to offer! So far the pic, functions (the ones I've had a chance to try) and sound are great but still getting used to using all of the functions of this TV but enjoying watching TV for now!!! Great price as well!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi James, it's good to know that you are happy with your purchase! Thank you for choosing Sony! -Anthony sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV for my purposes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, smooth motion, thin bezels, good sound, enough inputs, convenient headphone jack. The apps, built in Android cast capability, the ability to browse my media server were all bonuses I discovered after buying a TV I just wanted to use for Netflix, xbox360/PC, and NFL over-the-air. I rarely buy electronics without buyer's remorse but I couldn't be happier with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up right out of the box. Great picture,and sound. Nothing better then a Sony

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    great picture, price, functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy connection to direct tv and Netflix. Good value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture As Expected For 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek design and great picture. A good example of "you get what you pay for".

    I would recommend this to a friend