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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,244 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and make adjustments. Absolutely gorgeous picture. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good TV Good Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded to a smart TV after having a regular flat screen for the last 10 yrs. Very nice picture, nice features, easy to set up, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The best TV I have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, the quality of the picture is amazing, it is very easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture, setup was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to several stores comparing pictures on the sets in this size, due to space was limited. Wanted a reliable brand and this one came out the best. also has the necessary inputs to upgrade along the way. When I buy I am looking for something that will last 10 years so hope I made the right choice. So far so good. Bought it at Best Buy based on the sales persons knowledge of the products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I’ve ever owned. Fine picture and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great ultra player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and run. Outstanding quality picture. Can't go wrong with a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    An excellent TV. The picture is stunning!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A night and day difference between the picture of this TV and that of the old 720P flatscreen it replaced, which I always thought was pretty good. I'm an Apple user, so I'm still adjusting to the Android operating system of this "smart" TV, but I was watching the built-in Netflix on this set within 30 minutes of bringing it home. Pretty easy to figure out. Overall I'm delighted with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Like it very much.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, easy to set up, good instructions, learning to use the on board aps.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the 4k hdr view looks really good i am a movie person and its amazing to watch

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked the picture quality, has all the new features which is great. Only thing we didn't like was the control other than that can't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Picture quality

    Rated 4 out of 5 stars

    Great budget HDR 4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this with the new PS4 Pro and the image is fantastic. If you're looking for a good quality 4K HDR tv under $1000, this is the one to get.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and perfect fit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade Dad to an HD TV in his "man cave". Size was a major factor in his small space. The TV fits nicely; it is great to have a good selection of sizes so we could get the "just right" model. He is thrilled with the color and clarity of the 4K picture. We have been buying SONY TVs for 30+ years. They never seem to wear out, they just get technologically left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has all the latest features a smart tv can have. Great picture great sound . easy to use remote. easy to hook up and greatest tech support. I love sony products and this has met all my expectations great tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome 4K Ultra HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4kHD TV from Sony. The picture is tremendous and the TV is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv best color and picture ever . Easy to use remote and great sound

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 2 days to program, once done great picture.easy to use. Thin light wt.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture Quality and Easy to Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last year I purchased a 55" Sony 4K TV and was immediately impressed with the picture. When I wanted to buy a TV for my cabin, I thought of no other brand but Sony. The picture is fantastic - crisp, clear, and vivid! I was able to set it up in a matter of a few minutes with no problem. I have owned other brands of TVs, but Sony is the clear winner when it comes to picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an admitted Samsung bigot. Samsung stopped making the 48" 8000 Series. I also needed the pedestal stand. I am very happy with the Sony in lieu of the Samsung. Only reservation about the unit is the 60Hz refresh sold as Motionview XR 240. Other manufacturers use a refresh nomenclature where actual refresh is one half of the marketing name, not so Sony. Live and Learn, I am not disappointed enough to return the unit, the picture is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, sound is about average and it is very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV, but . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, superior picture quality, great value. However, developed recurring software issues relating to Netflix connectivity necessitating calls to Customer Service (who were great). They can sign into your set as if it were a computer (which it is) to fix issues- amazing! If the glitches hadn't occurred I would have given it 5 stars, as this is the best TV we've ever had otherwise. Note- do not buy a sound bar immediately unless you are going for a home theater/hi fi experience- the volume range was excellent, which surprised me.

    I would recommend this to a friend