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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,244 reviews
  • Rated 4 out of 5 stars

    Setup Very Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set thinking I would need to make all kinds of adjustments to the color and different settings, found that not to be the case at all. Right out of the box, a little setup and it was ready to go. I do wish there was included information on all the cool things you could do with the set. So that you would not have to go online to get the information.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV and speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is a mixed bag. The first Sony TV I bought was a lemon. It would not stay connected to the internet and after a few days it started rebooting at random times. I returned it and got the same Sony 49 inch model. It has a fantastic picture and the smart TV features are great! The Sony sound bar has great sound and the wireless subwoofer works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We have been very happy with our new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time in over 15 years that we have purchased a tv. We were not sure of all the new services and features. The salesperson listened to what we typically viewed or used our tv for and matched us with the perfect package and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has a great picture and connecting other devices is painless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this tv a lot. it has a great picture and great sound and a remote that you talk into to change volume and channel. I just got DirectTv to provide 4k content and while there isn't much now there will be soon. I'm very happy with this set.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Truly awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did alot of research before buying this TV. It's one of the best 4k sets in it's price range for input lag and picture quality. My biggest gripe with it is sometimes the Android os lags a bit, but love it so much doesn't really bother me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great picture. Easy to setup and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture at every part of the room. The colors are so vivid.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with a Sony TV. The features are real. When you adjustment in setting you see the change. I just hang it in the wall of my bedroom and enjoy the quality picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are glad to have this tv. Sound is very good considering how small speakers are. This should be fine for a normal size bedroom. Screen size is just right for me. Image is bright and rich. Multiple hdmi ports,makes it a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Samsung fan, and I went in to buy a low end Samsung tv but came out with this beauty. I love my tv, and the Sony surround sound I bought, all for the bedroom. It rocks and was much cheaper than going Samsung. Smart tv feature are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    You can depend on a life like Image

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time Sony customer. I have had good fortune with Sony and I have not had any problems even from a set that is now 10 years old. I appreciate the life like quality of the picture. I recently purchased an LG OLED and while the picture on the OLED is crisp with bright colors the Sony also has an excellent picture of very good quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Real nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, I couldn't believe the picture on this tv. I had a Sony and it was over 10 yrs old and it started getting lines in it so I decided on a new one. I got another Sony just an updated one and I'm so glad I did. Picture is out of this world.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony XBR the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Sony television XBR because its wonderful images and very easy to play with the software, also because of its excellent sound and of course the good deal I have at Best Buy Store. Place were I buy all my electronics always.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Above and beyond expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. I purchased as a gift for my boyfriend and he absolutely loves it along with his PS4 PRO, great combination. For all the gamers out there, this is a great TV. The blacks are extremely black and no glitches whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money, great picture, all around awesome TV - the only thing I would mention is to pick up a sound bar - the volume on the TV itself isn't very good, combined with the sound bar, you feel like you're at the movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best TV I've ever owned. The picture quality is awesome. It is very thin, which detracts from the sound quality. I would advise you to get a sound bar, or speaker system, but it is worth it to get that great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've had a 32 inch Samsung for about five years now and I decided to upgrade during Black Friday, this TV absolutely blows it away…4 HDMI outlets, crisp picture quality and I've had no problems gaming. I recommend this tv for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    Nice 4K TV for HDR Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews for a decent 4K TV for the PS4Pro/gaming, which led me to the Sony 800D. So far my experience has been great-it seems to work really well with the PS4Pro, HDR games look amazing, and I am happy with my purchase. Best Buy having it not only in stock but on display at my local store helped make my final decision easier.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Five Star TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV to replace a 12 year old plasma (plasma tuner failed). Wanted a larger TV but this one fit perfectly into the space we had. A great TV with crystal clear picture, lifelike colors and more than enough connections.

    I would recommend this to a friend