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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,244 reviews
  • Rated 4 out of 5 stars

    Great Value & Brilliant Display (Horrible Remote)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing, easy to set up, lightweight and can easily by mounted on a wall, or set up on a stand (I did so without help and I'm not very handy with tools). The only complaint I have is the remote. It would have been awesome if the remote had a backlight display. It makes it difficult when using at night or in a dim light room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HowTheHeck207, Thank you for sharing your input. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this TV. We bought a 65" for the basement, so we didn't want another behemoth, but still wanted something of substantial size. This fit the bill! Amazing picture quality, great sound, and very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony HDTV 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv great quality has many features and simple to use

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice upgrade for the bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to upgrade my tv for the bedroom and was indecisive about which tv to go with. This was definitely the right selection for the size and price. Great picture along with many options to choose from. Happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This SONY LED Smart UHD HDR TV has a sharp picture with rich colors. The picture keeps up with movement such as sports. I am very pleased with it. The size is good for my Living Room. It is not overbearing yet not too small.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv with sharp pic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a 7 year old Sony TV. What a difference! The picture is sharp and crystal clear. Looked at other tvs but their pics were not as good. Highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fit the bill perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new TV to replace an old one in the master suite. This Sony was slightly larger, but fit the bill perfectly. It was easy to set up and install and has an exceptionally bright picture with razor sharp clarity?

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV purchase ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a Sony TV before mainly due to pricing. This one was well worth it and I am completely satisfied and would do it again in an instant. Great value, Great Picture quality, Great (stand alone) sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy to get to the app screen. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality with an excellent refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv. No complaints. Looks sleek. Good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally was looking at a 55" but the salesperson asked where the tv was going and I said in my bedroom. She said I'd be happier with a 49". She was right!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a chick so I cant say I know much about TV's but I bought this one a couple weeks back with the help of my boyfriend... The picture is so nice and vibrant. Everyone comments about it. No complaints thus far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture quality on this Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this Sony 49" 4K Ultra HD TV is outstanding in standard high definition. For a program in 4K Ultra HD it is truly awesome! However, the sound quality from the rear facing speakers does not quite match the video quality. To compensate I've connected it to my 5.1 surround sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good sound, image quality, easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good Sleek TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Very modern and sleek design. The video output quality is great for gaming or HD programming. The remote has given me issues by having a delay when adjusting the volume or browsing the built in apps. The apps and functions could respond a lot better. For a Black Friday purchase this was a good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony TV is so slim and can fit almost anywhere. It is very user friendly and has an awesome picture. Sound is great too! So happy I chose this model. I did have help from my "teckie" son who does the research!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV - Slow remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Excellent picture and features. My only complaint would be the speed of the remote. There is a substantial delay when accessing menus, changing volume, and using the guide. TV does respond immediately to my cable remote, so this isn't really an issue, just an inconvenience when using the "smart" features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SidW, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, troubleshooting steps are available in the next link: https://us.en.kb.sony.com/app/answers/detail/a_id/41812. Oscar. sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked great,easy set,up great picture,

    I would recommend this to a friend