Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,244 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    it is confusing if you do not read the manual

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed my son to set up the tv. Of course, I have no patience for technology. I can use it if someone tells me how to use it. The tv itself has a great picture and perfect volume. It has USB ports and HDMI ports. And you need a Google account to set up the tv. What happened to simple televisions!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great, though not too much 4K content available yet so based on 1080p upscaling. Using with a sound bar but the built in speakers aren't bad. Netflix built in is a nice bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect 4K

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung tv from Walmart and wasn't satisfied with the picture quality. I returned that tv an I purchased my Sony from Best Buy. I couldn't be happier with the overall product I received.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price you can't go wrong with this TV. The 4K picture along with HDR makes for a rich looking picture that is unmatched in this price range. Sony makes some of the best TVs in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old TV (Samsung) wasn't that old but began shutting itself off and on with increasing frequency. This Sony model was competitively priced, provides a fantastic picture and is actually smaller than our old one although is has a larger (and 4K) screen due to its virtually non-existent boarders.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I have always bought Sony products and I was not disappointed. The picture is amazing and I wish I could have bought a bigger one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Charlie, thank you for your message. We are glad to hear that the TV performance was able to meet your expectations. Your feedback is highly appreciated. Enjoy and thank you for choosing SONY! ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart tv. Still learning it's bells & whistles. Clear , colorful picture. Has many HDMI inputs which I was looking for and amazingly thin screen. Sony is clearly a leader in smart tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is exactly what I was looking for in our loft area. Just about the right size and good picture quality. I’m usually pretty picky about my screen quality, but fortunately I haven’t seen anything to be concerned about with the unit I picked up. No banding or DSE (dirty screen effect) noticeable, which is a big plus for me. I have noticed some very minor light bleeding at 2 points, but it’s not enough to bother me. Everything else about it met my expectations. All in all it is a very good set and well worth the money, in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for us old folks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV! The Techs at Best Buy did a great job of setting it up and giving us a short lesson on how to us it. It was also reasonably priced and we think it was definitely "best buy".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Solid TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our primary tv so it has not seen a lot of use but so far we are pleased with it. Good picture and sound for regular tv show (we use the surround sound system for watch movies).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv it has a very good picture just as shown in the store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leon, thank you for your message. We're glad to hear that the TV performance meet your expectations. Enjoy and thank you for choosing SONY! Regards, ~Erin sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to buy a TV for my PS4 pro and I was torn between a Samsung that was a little cheaper but ultimately went with this one and I'm so happy I bought it. Everything looks great on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever owned. The colors, sharpness are the best for the dollar. A great size screen, the built in speakers are pretty good as well. I highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4KHD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Samsung and once I got it home and set up, wasn't really impressed with the picture. Returned that and got the Sony and I love it! Great picture, easy navigation! Love my Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our 1999 GIGANTIC SONY with this 49" TV; without hooking up to cable high definition the picture is fantastic which also describes the Geek Squad who came for set up. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent television for the price!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony television is well equipped for the discounted price I paid for after Black Friday. The sound and picture quality are great. Even, if I had paid the regular price of $799.99

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good picture but...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    turns out with the low profile and the picture quality, the 49" was much smaller when mounted on the wall. much to our surprise we had a lot more real estate that could have been filled. the picture quality is solid - no complaints there. ended up going to the 55" afterwards.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected. Easy to setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this TV to everyone. It's perfect for a den when you don't want the TV to be the center of attention. Great picture and connected to internet very quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 4 out of 5 stars

    budget tv with hdr

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 43" model is a VA panel and the 49" model is IPS. there is another format war and big players are backing hdr while others are going dolby vision. could spend the extra cash getting a tv with both, but sony won the bluray battle and lost the betamax battle. time will tell..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so pleased with this TV. Ready for our other 4 TV's to be replaced. Just can't say enough good things about the picture. It is like being at the location that is in the picture.

    I would recommend this to a friend