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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 1,244 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always bought Sony TV's and still feel they deliver the best, most realistic picture. My only regret was buying the 49" model instead of 55". Buy it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for just over a month now. So fare it is working great. Picture quality is good. Sound quality from the built in speakers is decent. It is in a smaller living room and looks good up close or while sitting on the couch.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi getgnarly13,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best choice for this size 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing several 4K televisions that would fit into my TV enclosure, I found this Sony to have the best picture, input flexibility, and features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great value good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this over the bundled tv and ps4 found the quality to be amazing. Super glad and very responsive with the built in voice recongition remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality / Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first flat screen TV. I am very pleased with this TV. Many good features and a very good picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Mid-Range 4K HDR Wide Gamut Set!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony set is great overall, excellent picure! Calibration needed to get best out of 4k content. Only downside is viewing angle for picture quakity.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony UHD 4k TV has an awesome picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart Sony 4k TV is awesome. The picture quality is outstanding with colors coming in brilliantly. Very happy and would recommend this TV to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already owned a Sony 4K TV which I love. The new one does not disappoint. Color is excellent. Even on old DVDs. Apps work well. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great specs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv in order to have a bigger and better tv for gaming purposes. We both love the picture quality and the sound is superb, great buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 3D TV died, so we had to purchase a new one and couldn't afford 3D again. This unit is so sharp, clear and colorful it almost looks 3D. Great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All that was advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Fit existing wall mount bracket. Picture quality is as advertised. Would recommend this to others looking for a TV in this price range.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace an old Sony 40 inch. The 49 inch picture with triluminous display is an excellent picture. Great technology in this set.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color on TV. This is for my wife, so the features on this tv are not utilized. Nevertheless, she likes the TV and that's what matters. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    its a " SONY"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, cuality, sound,... a little pricy but it worth every dlls. I do not regret this purchase, I will enjoy for many years to come......

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clarity of picture exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to setup. Picture quality is great even when not viewing 4k programs. When viewing 4k programs it feels like you are in the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv on sale during holiday season. Sales person recommended this over every other tv in its size range. I didn't really look into any features at all and took his word for it. To my surprise, I find out it has 4 HDMI inputs. The last time I bought a tv, it was a struggle to find a tv that had more than 2. Being a smart TV didn't really matter to me because I own a Roku and Apple TV, but neither of those has anything that puts out 4K content. Maybe other streaming apps besides Netflix and amazon prime will stream 4K in a future update.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv looks amazing. Sony really outdid themselves. I use it with my PS4 Pro and the games look awesome. You won't regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I've Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy intending to buy a Samsung but walked out with the Sony. Cost wise, feature wise, and visually it was the better purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific color and detail. Makes it fun to watch TV just to appreciate the detail in the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daleberk, Good to know that you are happy with your purchase! Thank you for choosing SONY. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clarity and size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years as picture sizes increased the image didn't really improve. With UHD 4k HDR the bigger the better and Sony doesn't dissappoint.

    I would recommend this to a friend