Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,244 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best, Most Affordable for PS4 Pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unmatched quality at a very affordable price with a unit which can make full use of the enhanced UHD capability in the PS4 Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this television, especially the ability to connect to the internet, it has great color and sound, a wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides me with several different programs to view and therefore is an excellent tool to get discounts from my internet provider.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great picture for the cost compared to the samsung uhd and was a better value for the processor and picture refresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this a great 4k tv, it has a good UI (user interface), and many shortcuts that make life easy. my only qualm is that there isn't a button for last channel (or previous channel, channel return) and that is kind of annoying, but nontheless it isn't that detrimental. the display of 4k on this is absolutely stunning. do note that if you have a 1080p or less display from a tv provider, it won't look as good as it would on a 1080p tv. but this set will help you to future proof for the day that 4k cable is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. Great product, with a great deal. Only thing didn't come with remote. Hence the lower price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top of the line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV was amazing. I didn't realize how inprewsive it was until I got him. Worth the buy,also good deal for 4K and size.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and features. Setup was a little tricky so quick start instructions could have been better. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent value and picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 49 inches, this is a perfect size and excellent picture. Best Buy Prescott staff was very helpful in making the selection

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony TV. The color is outstanding. I first purchased a Samsung but had to return due to major default in the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture/colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Me and my wife enjoy watching movies on it. Almost went with a cheaper a TV but glad I paid an extra $100 for this one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ecellent TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new monitor for the conference room at my office. This was perfect for our application.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blacks are very good on this TV. It makes the picture very sharp. I believe the setting should be set to vivid to get the best picture. The cost was a little high, but I believe Sony TVs are worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv and paired it with a Sony sound bar with a wireless sub. Watching movies now is an incredible experience!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    terrific TV...Excellent picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was interested in purchasing a Samsung .... but was blown away the picture quality of this Sony for the comparative size (49").

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for our situation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Great color and brightness in a room with a very large skylight. Could use more outputs and inputs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice YV to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV for master bedroom after a lot of research and reading reviews and ratings. We are very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good picture and sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great sound. About the only complaint I have is that when I change the volume on some applications, it glitches a little bit when adjusting volume. Other than that no complaints. Great tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after a lot of research and comparison to a similar model. Compared to XBR49700D. To me it was worth the extra $150.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear and very detailed picture, no glare or shadows

    I would recommend this to a friend