Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $399.99
Clearance
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,244 reviews
  • Rated 4 out of 5 stars

    Nice 4k tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a few hours at Best Buy on several trips looking at several different tvs. All I really knew is that I wanted 4k and I wanted something around 50". I selected the Sony. I am very pleased with my purchase; no regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Android Ultra HD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done a great job of keeping this TV quality improving along with Android the utility and fun value high for a TV at this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2nd time's a charm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st unit had audio issues, thru hdmi, optical and the speakers in the set itself. Sony warranty replaced with a new unit, though it took almost a month to complete the process. Replacement unit looks and sounds fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This our first smart TV. It is wonderful. It is paired with a smart Sony Blu-ray player. Quality from streaming services is excellent too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me this tv for my birthday after I researched the heck out of it. Very pleased with it, casual gamer...tv....4k blue rays etc!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever had, love the way you can look for stuff by voice and buttons to find other shows! A must buy! I highly recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I have ever owned!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 49 inch Sony 4k ultra TV in August 2016, and I'm very happy with its performance. It also is great as a computer monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great color

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TVs have the best colors. I did return mine do to the TV menu is not user friendly and you have to create a google account to setup the TV for the first time.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPCIII, Thank you very much for taking the time in writing us your honest review regarding the device. We do appreciate providing us with your feedback for the betterment of our product. We will pass this to the proper department. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and he's going to be with you absolutely love it it's nice in your living room sales people were very helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality TV, good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV after great assistance from in store associate. Packed well and not damaged during move. Would purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase. Staff was very helpful and knowable of the products. Would highly recommend to buy from Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good except had to replace Sony TV 800 D.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except I had to replace the Sony 49" 800d TV as it appeared to have a mother board problem. Best Buy and the Geek Squad were very responsive and took care of the problem in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase and the geek squad installation were both top notch. The agent was very good about showing me how to work my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv with the triluminous display is well worth the money spent. Sony has put together everything you need in entertainment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony never fail me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, I buy Sony TV's almost every year (Black Friday). And Sony never fail to impress me compared with other brands on color tone, hue, saturation and contrast. Although cost more but its worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great HDTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ultra DD TV had features I wanted like connections for older style audio and video without features I didn't want like 3D

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new Tv cause mine went caput. Best buy always has great service and good offers with folks that know there stuff. Only problem had to bring back cause missing part, but they found it. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep. knowledgeable about merchandise and accessories. Couldn't be more pleased with selection. Good quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    not as big an improvement of picture quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as big an improvement of picture quality as I'd hoped for. Seems to be great for video games, but not as sharp as expected for TV. Thanks. Darrach Bourke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 4k television and my second Sony. Have had good luch with Sony and will continue to purchase the brand.

    I would recommend this to a friend