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Customer Ratings & Reviews

Your price for this item is $399.99
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The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 1244 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 5.0 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the exceptional picture quality, vibrant colors, and clarity of the 49" Class (48.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV with High Dynamic Range. Many users also appreciate its user-friendly setup, affordable price, and suitability for gaming. While some users find the remote control to be cheap-looking and poorly designed, the overall positive feedback on the TV's core features outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,244 reviews
  • Rated 5 out of 5 stars

    Could not be more pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out exactly like planned. no hitches from beginning to end. Only good things to be said

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's really awesome, Bill! We are happy you are very pleased with your new Bravia TV. Thanks for sharing your feedback and for choosing Sony! -Vincent sony_US

  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv good viewing angles but too large for my bed room had to return it with great sorrow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV worth the price. I had this TV going on 3 years now. Great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent TV. Nothing negative to add. I purchased a sound bar too, but it was not necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome! Even for a non-techie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sports? Nope. Give me Netflix and Hulu, and movies. Excellent resolution, don't know what I did before4K!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very first flat screen TV purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV thus far. Needed my son to help with the technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was wonderful and helpful. He showed me several TVs and this one was our best choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has been a wonderful addition to the family. Quality viewing experience. You will have fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony makes great electronics and this is one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good number of HDMI inputs, wish it had Motorola output but the earphone jack works for Audio out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok the sound is bad had to change the tv cause the sound was making a cracking sound return the tv for a new one and that tv did the same thing sound on the tv is bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV set. I did have to purchase a sound bar to have stronger audio. Think that is a common problem with all of these thin Hi Def TVx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SMart TV! User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new TV. SO many features that are so user friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Geek Squad setup tech did not set picture or sound correctly. Second one did it perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SUPER TV BUT I SHOULD HAVE WENT UP ONE SIZE LARGER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WISH THE GEEK SQUAD WOULD BE AVAILABLE FOR MEASURING TV BEFORE PURCHASING AS THAN I WOULD HAVE GOTTEN ONE SIZE LARGER - LOVE THE TV JUST WISH IT WOULD HAVE BEEN LARGER

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Relatively Inexpensive UHD On Sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting to pull the trigger on a UHD for several years now and while I have a 1080p Samsung the new UHD Samsungs where close to 900.00 more then this Sony and the LG I wanted was 1400 more then this one. That being said if I had to do it all over again I would go for and oled tv. The blacks are not very good on this set. Otherwise adequate. Recommended only because of the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Outstanding color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a 5 star due to intermittent shadow effect on perimeter of the screen. This is more prominent on people vs objects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PICTURE, GREAT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV for my son for a Christmas present...He loves it. Video games look amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything we hoped for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied, got a great price and had very helpful assistance from Best Buys employees.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    setup was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an HD TV the display was more saturated and appeared darker than the TV it replaced. I say appeared cause I've grown used to it and believe it now looks good.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed with picture & sound quality and apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review will compare this TV to a 1 year old Samsung Smart TV (60 hz refresh rate) and a 6 year old LG. Nether of my old TVs every have noticeable pixelation during action movies or fast moving object like during sporting events. This New Sony does it all the time. My Samsung Smart TV has a larger list of available apps. I have Time Warner Cable and I was able to download and install their app so I do not need a cable box. This makes installation more convenient and I save money monthly. This new Sony Android TV has a disappointing limited list of available apps. The Time Warner Cable app is not available. The way this TV was advertised, I thought that I would have the ability to download any or all of the Google Play Store apps. That is not the case. As other reviewers have said, the audio is not very good and I already see a need to buy a sound bar. Also, TV shows are low volume and commercials are louder. I am constantly reaching for the remote to turn up or down the volume. This is not noticeable with my older TVs. If I was to do it all over again, I would have bought the simular sized Samsung @120 hz and the larger list of apps. Other than saying this TV is really light and thin, I have nothing positive to say about it....Oh, BTW, the screen is really shiny and with lights on in the room, you actually see reflections of objects (like your table lamp) on the screen....that is sooooo distracting...

    No, I would not recommend this to a friend