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Customer Ratings & Reviews

Your price for this item is $54.99
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The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the incredible picture quality and vibrant colors of the 49" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and menu options, as well as the reasonable price for the quality. However, some customers have expressed frustration with the remote control and the difficulty in using the TV's apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 311 reviews
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    great for my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, the color is great. I'm happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV however hanging it up on wall would be better on the stress of the TV as sitting it upright puts stress on the lighting of the monitor and dulls your tv in front of where the 2 legs meet to uphold tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony is still my favorite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this replacement TV. I like the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4K tvs are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had numerous Samsung TVs and we have had a great experience with each one. This new 4K tv is working out great in a built in bookshelf in a great room. It is getting harder to find 40" TVs with the latest tech.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV and Awesome Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just purchased this tv for our bedroom, we did the software update right out the box and loaded all my apps. Netflix, Hulu and Youtube work great on it. I dont use OTA (over the air) channels. The Brightness on the TV is good and I have no complaints. I wish it would have been a bit cheaper but it is a Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal TV for small room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great screen with beautiful color and visual acuity and it fits nicely in a private bedroom. The design is thin and stylish without being calling attention to its placement in the room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 49" LED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After viewing several televisions, I am pleased with this Sony 49" LED. The type of stand suited me perfectly and overall I am pleased with the performance . Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sony TV.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our Master Bedroom TV and is the perfect size and has a beautiful display. Sony is the only TV's we own and will ever own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONYS ARE THE BEST TVS!! HANDS DOWN!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONYS ARE THE BEST!! They made the first 4K TV! They also make Blu-Ray! So they know their stuff! Perfect size, very large, light, thin. I love my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV from the get-go. Still using it to this day (it’s been 2 years since buying this) and no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have several Sony TVs but since I guess this is a lower model the Interface is a bit lacking. The TV itself image and sound is fine for our bedroom but just the interface. It looks poorly designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saught a 50" table top TV with good clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found we could no longer see print on our older TV. The SONY 49" 4K UHD screen is bright and crisp. Septuagenerian Steve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for my mother, while she was in the hospital. She is very happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I had a little trouble setting up the tv, Igot great support from the geek squad. All of which I am happy for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is in the Master Bedroom wall mounted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Location by Best Buy installer was handled professionally. I am satisfier with my choice of TV and Wall Mount Bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing angle is excellent along with very good natural colors to look at. Sony always puts out a quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for sports.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best television I have ever owned. It has lived up to all the reviews I had read before purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a Sony! That says it all!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a loyal Sony customer for 30 + years. Have NEVER had a problem with their tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has been a great product and still is. Love this TV. Thanks Sony keep up the great work!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scotty, We are really glad to hear your positive feedback. You chose the best brand! Thanks for the love!
      Regards,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have several Sony TV's at home & Office. They have all been great TV's & no problems to report

    I would recommend this to a friend