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Customer Ratings & Reviews

Your price for this item is $54.99
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The comparable value price is $549.99

Customer reviews

Rating 4.7 out of 5 stars with 311 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers love the incredible picture quality and vibrant colors of the 49" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and menu options, as well as the reasonable price for the quality. However, some customers have expressed frustration with the remote control and the difficulty in using the TV's apps.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 311 reviews
  • Rated 5 out of 5 stars

    Great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this t.v. I will definitely be buying a sony when it's time for an upgrade!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this tv. Works great in every way I need it too. Even plays MKV files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic television for the price. Works great. Would definitely buy another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a television that does what is advertised in a form fitting package

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv acreen is amazing! The fact that it syncs with our phone is also cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharp clear picture - impressive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv delivers a sharp, clear picture and the colors coming through are true.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I've ever bought! I would highly recommend this to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv in the world. Paid the best deal for it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic have had it for 4years just little issue with youtube

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues. Set up was easy & Wifi connectivity is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the ability to deliver the content you want when you want it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV as usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Sony TVs for many years and they don't disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Sony won't let you down, DNA64. We appreciate your time and this feedback. Thank you for trusting Sony!
      Regards,
      Vincent sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. When we purchased it, salesman was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony provides wonderful products that ive enjoyed my whole life

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok. Not very pleased with the motion in sport

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony and always go with them when it comes to TV's. Being a sports fan I always go with 240hz for fast motion. This one failed to meet my expectations. First time I've been disappointed in a Sony TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopped online,delivered on time,great deal,great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 4k

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv I ever had I love Sony that’s the only brand I buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture resolution and a sleek, slim design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful staff, love the recyclable bubble wrap, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant go wrong with Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Sony TV's for years....best around by far

    I would recommend this to a friend