Customers love the incredible picture quality and vibrant colors of the 49" Class - LED - X720E Series - 2160p - Smart - 4K UHD TV with HDR. They appreciate the easy setup and menu options, as well as the reasonable price for the quality. However, some customers have expressed frustration with the remote control and the difficulty in using the TV's apps.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 311 reviews
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Good very clear picture
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with my new tv. Nice picture to very edge of frame. Only negative complaint is sound volume comes in and out. Tv is mounted on wall so did not want to add a sound bar
I would recommend this to a friend
Pros mentioned:
Color, Ease of use, Picture quality
Rated 5 out of 5 stars
Awesome TV
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is incredible!
Easy setup and menu options.
The definition, color and clarity are second to none. The images pop off the screen as if they were 3D!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Quality for the Price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
To me, Sony has the best quality for watching both sports and movies. The refresh rate prevents that annoying strobing effect when watching a fast moving sporting event. Also, the contrast allows for rich blacks when watching movies. It's the closest to a plasma screen that I've seen. Worth every penny.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Happy from day 1. Eric R was a low-key, highly knowledgeable salesperson. I was definitely in the mood to purchase a TV after owning a SONY for over 10 years with never a single problem with it. His recommendations were valued and right on the mark. For the money, you can’t beat SONY or Best Buy.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture, easy to set up. Recommend the TV not the store. Too bad Best Buy doesnt honor their own name. Purchased the TV on Black Friday. TV went on sale for $70 less on Cyber Monday. Best Buy will not even price match their own Prices and yet they are named Best Buy. Only bad thing about the transaction. Wish I could just review Best Buy!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV!!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought a LG 49 inch tv but could not get it adjusted correctly. Faces in close-up shots looked muddy and unnatural color. Exchanged that tv for the Sony, took it out of the box and BAM! Perfect picture. Really love it!
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Love it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had this Sony smart tv for a couple months now and love it! Picture is great, easy to set up and use, sturdy. Favorite apps are just a click or two away - Netflix, YouTube, Pandora. We have better speakers hooked up but the tv speakers aren't too bad. Took a while to figure out connecting the DVD player - had to use the adapter cable provided with the tv, but it works just fine. Have had Vizio & LG smart tvs in the past, definitely recommend the Sony.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Just awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
First tv I ever bought and I knew I couldn't go wrong with sony. This tv is so light weight and its just beautiful. Its crystal clear and it sounds great. I would recommend this TV to anyone.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cancelled satellite, I watch mostly You tube. I can still watch Fox news ( delayed several hours though. But still better than paying $1200 a year) . Picture is really good. Sound average.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Cons mentioned:
Bluetooth
Rated 4 out of 5 stars
Easy Set up and wonderful picture
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is great. The picture is incredible and the ease of use is very friendly. The only thing I don't like is the HDMI slots are on the side which shows the cables
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
great TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'll be honest--I can't really tell the difference between 4k and 1080p. I do know that this tv has good picture quality and low input lag for games, which were my two main priorities.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
Smart tv
Rated 5 out of 5 stars
Great picture
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with the picture quality. The Smart TV function has frozen up a couple of times, that was fixed by unplugging the TV for a couple of minutes. The sleep function didn’t work from the beginning and we have never addressed it. I’m sure Best Buy would have taken care of it if we would have brought it back. This TV gets a lot of use.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 5 out of 5 stars
Has been a nice television thus far
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great television, was surprised no controls on the set itself, only can be controlled with remote.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Wonderful picture quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Now that I have a new Dish receiver, the picture quality is spectacular! Still learning all that I can do on this tv, but am pleased so far.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love my Sony TV's
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I very brand loyal and love Sony TV's. I have owned several over the years and this one it great. And got a good deal.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Good TV for the money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I havw always gone with sony. I wanted a 4k TV ans this was within my orice range. So far everything looks great when I place a 4k bluray or using Vudu. The colors pop great TV for the price.
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Great TV. The resolution and color are fantastic
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is more than I expected. My wife and I enjoy the resolution and color. Sony products are throughout our home.
I would recommend this to a friend
Pros mentioned:
Color, Picture quality
Rated 5 out of 5 stars
Beautiful TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a beautiful TV! There are a lot of cheaper options out there for this size but you really do get what you pay for. I have an LG 4k TV of a similar size and the Sony looks a lot better than it does. The colors are more vivid and the blacks are deeper.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent 4K Tv
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Absolutely no issues with this tv. Absolute beautiful picture and quality! Love my purchase!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent Purchase
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
crisp clean picture, i have recommended to all our friends, for the $, you can not do better