Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $374.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 348 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 49" Class - LED - X800G Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, describing it as impressive and high-resolution. The TV's easy setup process is also well-received, with users appreciating its simplicity. Customers also positively comment on the TV's color and picture clarity, calling them excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 348 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product for middle of the road price point.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is crisp and clear. Size is great for average sized family room. Very happy!

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issue. Good quality TV. Would recommend Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up using an android phone. Great features

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Have used Sony Tvs for many years and they are great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very impressed with the picture quality and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV with a great picture and features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Shows great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I expect nothing less from Sony!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love our new TVs.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TVs have a beautiful color. Great purchase for us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Awesomely clear picture on all channels!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all Great!! great value fun to use and clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great pic.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic pic. Sound is fair to mid. Setup can be confusing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great tv but took a star off because it sometimes restarts on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a bedroom tv. Perfect size and really good picture with bright colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have bought Sony the first time!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a separate brand before finally getting this TV. Lesson learned. From now on, if I want quality and great synchronization between components then the answer is simple... Sony! As always, Best buy was incredibly helpful through my exchange process. I will be back

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 3 out of 5 stars

    Have not unboxed the TV yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the TV for several weeks but have not unboxed it yet. I need to purchase a pedestal stand that is adjustable in order to make the TV work in the space I have available for it in my small apartment. Was hoping there would be an after Xmas sale on the particular stand I want. Will probably update when the TV is up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd Sony Bravia for my home - Now hooked on Sony!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! This is my second Sony Bravia tv I have purchased for my home and love it! I love how it comes with the adapter so that I can use the native Sony tv remote and not the cable box remote. I also like how I can tell Alexa to turn the tv on and off. It's amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Sony smart Tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is brilliant. Set up was much harder than the sales person said it would be

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture! No complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic Sony Quality

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many TVs to consider my husband went for the Sony. Probably not the cheapest option, but since we're not likely to buy another for a while, costs should amortize nicely. Also, no gamers in the house so can't offer any advice there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features and great screen. Upgraded a tv that was about four years old so having the smart tv features is a nice addition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Greg!

      We are glad that you like the smart features. We appreciate sharing your amazing feedback and thank you for choosing Sony!

      Erin Sony_US