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Customer Ratings & Reviews

Your price for this item is $374.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 49" Class - LED - X800G Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, describing it as impressive and high-resolution. The TV's easy setup process is also well-received, with users appreciating its simplicity. Customers also positively comment on the TV's color and picture clarity, calling them excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 348 reviews
  • Rated 5 out of 5 stars

    A real pleasure to watch. Sound is not excellent.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real pleasure to watch. Sound is not excellent. Added a sound bar - all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier. We are in an area with very little reception and internet. This just fits the bill.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Happy!

      We are glad to know that you are happy with your new Sony Bravia TV. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV so far. I like that it uses and Android OS. I was able to side load an app not available on the play store thanks to it using Android.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works beautifully. great size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mini fridge - ordered through the store, was present on the day they said. Store employee took it to the car for me. I spent some time taking all the tape and plastic cover off, but it looks great and works well. It is all that I hoped for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, but by it's-self, crappy sound... My old Sony TV bought in 2007 has far far better sound, but it also cost 6 times more money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the best choice and I really like it and will stay with don’t no more Samsung lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent assistance in Burlington and Marlboro from your staff. Very knowledgeable and helpful in aiding us in our decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv got it for sports and it over performed. Great price point ! Refresh rate was selling point. Nice job Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As above. Timely. Answered questions. Polite and courteous. No complaints from me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a nice tv that wouldn’t break the bank, and so far this one has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It has great resolution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the best TVs I ever owned it has great 4K graphics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome brand and TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the TV the moment I took it out of the box. It was super easy to setup and has a fantastic display.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for bedroom (upgrade from old plasma) and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has lot of features in it. I love that option of cast screen. I love playing games on it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faced some issues with software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is ok for the price. But has some issues. Mostly faced issues with USB. 4k movies while playing from pen drive stops after playing for sometime like 30mins or so. Need to start over again. Tv doesnt bootup if you have connected pen drive before start the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv at a great price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for. Selection, price and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy set-up. Owned for a month now. No problems. Happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You will love this TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A special technology from Sony that makes it different from other competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Sony always makes a great product!! Bought it on sale so even better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Stopped working after 16 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for a year or so. Then I saw a red light below the screen. Then it stopped. Completely. Best Buy said they couldn't help me because I hadn't purchased a warranty. (May not be profitable to charge a diagnostic fee and repair fee for less than a new TV.) I don't need a free repair. I want to salvage some of my investment. Sony told me I might need a new power cord (AC adapter); but, the price sounded too high. Best Buy doesn't carry replacement cords for Sony TVs. (They don't seem interested in servicing TVs, just selling them. I hate to think of the metals and chemicals accelerated to the landfill in this way.) So, I'll try to find the right replacement cord. I wish Best Buy had competition, other than Walmart. I'm disappointed that I couldn't get better customer service. I'll be Iess likely to buy more TVs from them.l Sincerely, M. Malina

    No, I would not recommend this to a friend