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Customer Ratings & Reviews

Your price for this item is $374.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 49" Class - LED - X800G Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, describing it as impressive and high-resolution. The TV's easy setup process is also well-received, with users appreciating its simplicity. Customers also positively comment on the TV's color and picture clarity, calling them excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-348 of 348 reviews
  • Rated 1 out of 5 stars

    Very Disappointed.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost every T.V. I have owned has been a Sony. I must have got a Lemon because all of these reviews are wonderful, but a few. This T.V. keeps turning on by itself, and I can't seem to get it fixed. Sony support apparently can't figure it out since I have been working with them for over a month and can't seem to get this issue fixed. Nothing seems to be helping solve this issue. Last time I will purchase a Sony T.V.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony, China junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    16 months old , now the picture is out. No help from Sony. This is a tv we use in our bedroom, occasionally. No gaming, just occasional watching. Very very poor quality. Paid way too much for such a short life. Very disappointed in Sony. Don’t buy any Sony Tv without a extended warranty. I wish I would have. Never again will I buy another Sony China built trash. Ty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My last Smark TV ever !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart TV does not work ! Quit working in July and pulled it off the wall !

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great picture this TV has. I am a big Sony fan and this tv has great color and sharp picture. The Android tv on this model is very good seems to be better then the older model it replaced!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Buy sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony TVs. Great sound picture and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Quality personified!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with Sony tv quality! It’s pricey but it worth every penny!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a a year it gets slow, don’t recommend, much better options

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No longevity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good TV, till it wasn't. It has worked fine for a couple of years, but today, it decided to die. A TV this expensive should last longer than a couple of years. Don't waste your money if you want a TV that lasts.

    No, I would not recommend this to a friend