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Customer Ratings & Reviews

Your price for this item is $374.99
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The comparable value price is $699.99

Customer reviews

Rating 4.7 out of 5 stars with 348 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers express satisfaction with the 49" Class - LED - X800G Series - 2160p - Smart - 4K UHD TV with HDR's picture quality, describing it as impressive and high-resolution. The TV's easy setup process is also well-received, with users appreciating its simplicity. Customers also positively comment on the TV's color and picture clarity, calling them excellent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 348 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Kid friendly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 times purchasing this tv because I love how clear the picture is. I got this for my kids room and the love it. It’s easy to use the apps on this tv if you have kids

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Good color and works great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony always has great televisions. Replaced a heavy twenty year old Triniton that still works like new.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It delivers decent picture quality, with wide viewing angles, good peak brightness, and very good reflection handling. The motion looks good thanks to the excellent response time,

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. It is a very good smart tv & I can even watch YouTube on it in addition to other apps like Netflix. It works well for video games like the PS4. The graphics are good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Picture is great , and I bought this on because the legs were not as wide as the other cheaper tv's. Fit on my tv stand that is not that wide great sturdy legs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound are amazing. Be aware that if you use the included stand vs wall mount there’s a slight backwards tilt in the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for a gift for my mother and she is completely in love this this TV. The color is beautiful, angle viewing is great and its a perfect size for a bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb picture, good sound, and the GEEK Squad did a terrific job setting up our cabinet along with the TV and all its functions

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good for kids

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandson’s bedroom. He loves playing games in his room. His mom loves that fact too. TV is quite good for the low price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing picture quality!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv I have ever owned!!!!! It is perfect in my living room. Considering buying the same tv fir my family room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Visual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great visual quality, and easy to set up, has many features so I'm satisfied with my purchase. Fast shipping and well packaged.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and color accuracy. Better than some current Samsungs on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Has a great picture and the remote is easy to use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was easy and the picture quality is great. Had a Sony Bravia tv for 11 years and bought this one to replace it. I am expecting the same quality from this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Artiz was extremely professional supportive, patient; and knowledgeable of the product that I just purchased and he was also knowledgeable in a Apple laptop that I purchased last month for my granddaughter. He put me at ease and made me feel very comfortable with my purchase! Also to save more suggested I open up a Best Buy credit card which I did he is definitely a asset to Best Buy . I truly believe he should be the manager, anyone should be able to see that. I will be coming back to this location for all my needs because of Artiz and if you come here I suggest you ask for Artiz .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is a good brand

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is a good size for the location in which we have placed it, and the picture and sound are great. I like the Sony tvs.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the perfect TV for a typical living room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, including phenomenal color, and decent sound. The software suite is comprehensive and easy to use. The remote control is well defined and user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Phil! We're very glad to hear this! Thank you for taking the time to share this positive review! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice smart TV with maximum screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice affordable smart TV with a screen that covers the total surface of the frame. 4" larger surface than it's predecessor with the same space requirement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv for spare room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and sound quality for our small living room. Picture quality color if this 49” model 800 tv matches our 55” Sony 950 in the main tv room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great set !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, feature rich. Paired with. PS4 Pro both hard wired to lan and wow!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. I love what I can do. But aside from the technology, the picture quality is great!

    I would recommend this to a friend