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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1050 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, describing it as amazing and great for gaming. The TV's user-friendly setup is also widely appreciated. While many find the price reasonable, some consider it expensive. The remote control receives some criticism, but the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,050 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 43” and exchanged for the 49” and couldn’t be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sharp picture, good souns, wonderful connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s Bravia series offers wonderful connectivity options: four HDMI ports, USB, optical sound port, composite video. The 49-inch size is perfect for my small living room. And the weight made it possible for me to manage the installation. This is my second Bravia, and I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Sony XBR TV is simply amazing. Worth the money and upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The best TV on this price range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best 50 " 4K TV in the market under $1000. The picture quality is incredible. I even like the interaction with the google base software that supports the TV functionality. The TV sound is not the greatest, but it is not a problem for me since I connected the TV to my receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The color/picture is fabulous. It really pops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many tech reviews form many sites and all agreed about this TV and it's position verses the others for the price. While it isn't a OLED, many reviews said the picture was so good we wouldn't miss that for the extra hundreds of dollars an OLED would cost. I think they were corrrect!.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Viewing is excellent watching cable, dvds, and apps. I had read that the apps were slow to load, but that's not the case. They work great. Tweak the picture settings, and it looks amazing. Sound is good with it's speakers, but I have it hooked up to my stereo. Very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Hdr

    Rated 5 out of 5 stars

    Amazing Gaming and PC monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a TV to use as a monitor as well as 4K HDR for my Xbox 1x and ps4 pro.. all I can say is that it’s an amazing TV. I use the TV in pro settings mode which allows monitor type of functionality so it wakes and sleeps with my PC. Without the need to use remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I have had other Sony tv’s before. However this provides an excellent picture. It is a smart tv which allows you to have your apps on the tv without other devices. The 4K picture is so clear an defined. Can not wait for additional shows in 4k.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently went to Best Buy to purchase a Samsung TV but a store personnel gave me some advice and guided me to this Sony TV and I’m glad he did because it is definitely a good product with excellent Picture quality and all the bells and whistles.. I am very happy with my new TV ...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Sony 48 inch TV from Best Buy and I could not be happier. I am 100% satisfied with the TV and the staff at the store were friendly, not pushy for me to buy, and they were very helpful in loading the TV into my SUV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is perfect! Expensive but worth the money won’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite a bit of a tv fiasco after first buying an open box tele then a defective one, 3rd times a charm. Initially it was making a popping sound like a taser gun sounds everytime i changed channels and fast forward or rewound. After too many calls and transfers to get geek squad help, my last geek squad guy finally heard my cry for help and got a tech out. The tech couldnt figure what was causing it other than maybe the cable box. So i called dish while geek squad was there and the geek squad and the dish tech support found the issue to be the cable box settings for stereo components. It was set up as if it had speakers attached but i don't have those. So if you're also having that sound, which i read alot online and seems others encountered this issue, its probably your cable box settings. Now everythings been awesome. I use the 4k ultra had roku vs the preloaded sites on the tele because roku is awesome. Now i just need the Dish's 4k cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought a tv and all is well, we really enjoy the new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's screen can be viewed clearly even in a well lit room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a Sony TV when it comes to picture quality, however the OS is a disappointment, runs very slow, volume does not show the status once you use it. They need to update this ASAP. If you look pass this, the picture quality is one of the best and deep blacks are near OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp, clear picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. The picture is great and colors make it a pleasure to watch programs or DVDs. The sound is good, but we’re considering a sound system to enhance our experience. Sony makes exceptional products and Best Buy has always made buying fun and offers great service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Easy to set up and operate. Poor sound will most likely need a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 2 out of 5 stars

    Great picture, horrible OTA TV tuner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV a week now and the picture quality is fantastic. Colors are rich and the color black rivals my plasma TV. If you stream, have pay TV or still watch dvds or Blu-ray, this Sony is perfect. If you are a cord cutter and use an antenna for your OTA TV stations, stay away. This is the 3rd TV I've had in the same spot in my home using the same antenna tapped to a window and this Sony gets 6 LESS channels, one of which is Fox so no sports for me now. Out of 22 channels my other TVs got using same antenna, that's big. And I don't think Sony cares if you use the OTA tuner either since this is the first HDTV I've had that does not have a signal strength meter screen. You're totally guessing if you have the antenna in the right spot. Weather isn't a factor either. I know wind, storms, even airplanes flying low overhead can disrupt an OTA signal, but today is a clear, sunny day with no wind. Real disappointed with the tuner to say the least.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Quality for the Money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv as a replacement for my Google TV. What can I say, this set ROCKS! Picture, sound, ad set up are absolutely wonderful; I really enjoy watching this tv and the Live Football Mode makes you feel like you're right there on the field! Well worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Gaming TV, android based system, fast and clean

    I would recommend this to a friend