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Customer Ratings & Reviews

Your price for this item is $426.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 1050 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, describing it as amazing and great for gaming. The TV's user-friendly setup is also widely appreciated. While many find the price reasonable, some consider it expensive. The remote control receives some criticism, but the overall sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,050 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we like it very much. Bright clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv is so awesome. The picture is beyond great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for sports, gaming, movies and regular tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and flawless tv recommend it best choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent 4k hdr tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful purchase! So much so that I bought 3 of them after my initial purchase of 1. Color is outstanding. You will need to tweak the settings in order to optimize the look for video games and 4k movies. I dont watch TV so i cant help there. Excellent purchase and makes the Sony ps4 pro look incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased tv after research and good reviews The performance thus far is good only issue I have is with SONY no longer offering PlayStation now and other offers that they quietly pulled which were my deciding factors on this tv so for me probably return it but if you just want a tv with a decent pic then this one's for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE THIS TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a 4k TV and land on this beautiful TV after returning a similar model with 60hz refresh rate that lacked performance displaying blurry tickertapes. Everything about this TV is awesome! I cant say one bad thing about this model! Sony is always pricier but well worth it for the quality and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy. Colors are brilliant.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GOOG PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PICTURES ARE MAGNIFICENT AND PLEASE WITH THE SERVICE

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    The screen displays great color and detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the details and colors displayed on the screen of this TV. It has plenty of apps and I am enjoying this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, iffy sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this and replaced a 12 year old Samsung. Great picture. Sound is a bit off, but with my sound bar, not a big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Very good picture quality and good price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's nice to hear, tanline! We appreciate your time and your positive feedback. Thank you for choosing Sony! -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture, Features OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the picture has been amazing. The apps all work well, but are much slower than on any other device we own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the research, came down to this one for size and price and Best Buy had the best price. I could get picky and say the UI and remote could make it easier on the user... and I hope they do a better design of these details that said I’d rather keep sites on how fortunate we are in this life to have such luxury in the first place. Beyond that and the next measure of quality takes time....how will the tv itself, its hardware and technology hold up over time. Tbd...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Arrived Defective - Very disappointed in Sony

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product on the bestbuy website. Waited a week for it to be delivered. The box arrived at my house unharmed, which I was happy about, because I was a little worried. I took the time to set the tv up, then turned the tv on. To my surprise and disappointment, the tv had black marks in the lower center of the screen, and black shadows that surrounded the black marks. The shadows made it almost up to half the screen. VERY disappointed in sony and their quality control, as I took a day off of work to be sure I'd be home to receive the tv, and wasted another chunk of time disassembling the tv to go back in the box, and trying to fit it in my coupe, then more time wasted returning it at best buy with one customer service member on staff. I had originally planned on exchanging the tv and trying again, but not one of the best buy stores in my area has this tv. A tv that Magnolia/Sony calls "high end" should not have these kinds of quality control issues. Also, I've seen quite a few similar issues like this one around the web after doing research into my issue. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! we regret that the TV failed your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products. We recommend visiting this link to further assist you: https://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT. -Erin sony_US

  • Rated 5 out of 5 stars

    Perfect for streaming and gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv on recommendation from a Best Buy associate due to the lighting of the screen being full instead of edge-lit. It has made a huge difference in watching those dark lit tv shows and video games! I am very pleased he talked me out of my other options; this purchase was fabulous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lucked out on last years model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last year model is missing some of the processing power of this years. But was rated recommended by consumer reports and a must by for size by another sites report made before the newer model was released. So we pushed the button without seeing the product and we are pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv. fabulous picture.many usefull features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new sony 4k XBR 900e tv. set up was smooth and pretty quick. Android tv os seems to work nicely. A lot of 4k content on utube looks FAB! Guess i will have to buy sony 4k uhd blue ray player now to really experience native 4k greatness! I highly recommend xbr 900e!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture poor sound , need a sound bar, otherwise beautiful TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultra bright picture with acceptable sound (no external speakers). The set contains all of the newest features and is attractively packaged with black bordering and a silver stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ping,
      We're really glad to hear that you're having a good time with this TV! Thank you for choosing Sony!
      >Joffrey sony_US