Customer Ratings & Reviews
- Model:
- XBR49X900E
- |
- SKU:
- 5748205
Customer reviews
Rating 4.7 out of 5 stars with 1050 reviews
(1,050 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, describing it as amazing and great for gaming. The TV's user-friendly setup is also widely appreciated. While many find the price reasonable, some consider it expensive. The remote control receives some criticism, but the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was an open box special that I bought. When I got it home everything was all together. It works absolutely fantastic. No problems whatsoever
I would recommend this to a friendRated 2 out of 5 stars
Really expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This top rated tv was a disappointment for me. The grass watching golf and football was "smoothed" so much I couldn't watch it. Sony tech support was no help. I wish someone at Sony would have told me my set was defective, but they did not, so I returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Hvcccaddie, we're sorry to hear about this. Please reach us at [email protected] with your concern so we can further assist you. Please also include your reference number so we can review your file. We will do our best to help. Regards, ^Ron
Rated 5 out of 5 stars
Bought another one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a week ago bought the 55inch model, now I purchased the 48 for the bedroom. Love the one button Netflix, the brilliant screen and software.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely happy with my purchase. Can’t say enough about the Tech support I received when first setting it up. Thank you Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Great pic!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I spent a little more and got the tv with the ability to better see the dark scenes and from side views. Very pleased with this tv.
I would recommend this to a friendRated 5 out of 5 stars
Set up was a snap!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a young techy, so I was hesitant to do the set up myself. However, good thing it is a smart TV, it taught me a lot. I love it
I would recommend this to a friendRated 5 out of 5 stars
Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased 2 sony televisions. A 65" & 49". I am extremely happy with the quality and the technology . Beautiful 4K televisions.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Great picture. Slow response to hand held control.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the picture. Unfortunately this TV doesn’t let my windows Media Player function. The player had been a mainstay of our tv watching on our previous smartTV. A lot has been lost
I would recommend this to a friend - Cons mentioned:Software
Rated 2 out of 5 stars
Awesome picture but horrible smartTV....
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 1.5 years Sony replaced it once the first 30 days (Best Buy is a joke). And the software has been glitchy ever since. I own much older Sony Bravia’s with no problems. But today it suddenly stopped working completely. Won’t turn on and I did all the standard power reset as listed in the manual. I put a call into Sony for support they said well contact you in 24 hours. So I can’t even know what to do (go buy a new tv or ship this one off and into a black hole or trash it).
No, I would not recommend this to a friend - Cons mentioned:Android tv
Rated 2 out of 5 stars
I really expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv because of the reviews, but I returned it. I spent over an hour on the phone with Sony tech support (they were great) trying to resolve an issue with blurring grass during golf and football. They controlled my tv and tried various settings, but nothing worked. They promised a call back in 48 hours. When the call didn't come, I returned the tv. If someone would have told me the set was defective, I would have traded it for another, but, as I said, they never called back. If I didn't care about sports, I would have loved the tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi HVCCCaddie, thank you for sharing your experience with the TV and with our support team. This is obviously not the experience that we want you to have so we'll forward your feedback to a relevant team for further improvements and investigation. We're glad that you chose Sony and we hope that you still consider the brand in your future purchases. Best regards, -Mark
Rated 5 out of 5 stars
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So happy I upgraded to. Smart tv finally. Love having you tUbe Netflix and amazon prime on it. Just wished I bought next size up.
I would recommend this to a friendRated 5 out of 5 stars
I Love It!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Bravia X900E is the best 4K UHD HDR Television you can get for the money! Period!
I would recommend this to a friendRated 5 out of 5 stars
Nice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a cheap TV. However, it is already one of my favorite TV's. This one fits the old saying of, "you get what you pay for".
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my brother as a gift. He loves it so much. Looks amazing for when playing video games.
I would recommend this to a friendRated 5 out of 5 stars
Great TV!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased other brands but I like the way Sony's TV wears in the long run! They still look good even after five - ten yrs.
I would recommend this to a friendRated 5 out of 5 stars
Excellent dynamic picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fifty characters to write that I and my wife are very satisfied with this purchase......
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like other sony tv's i've purchased in the past, you get what you pay for and Sony tv's quality remains best in class.
I would recommend this to a friendRated 5 out of 5 stars
Very nice color presentation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony as always has a great color delivery and they did not stop with this model. Looks great in a lighted room or dark.
I would recommend this to a friendRated 5 out of 5 stars
AWESOME TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv/ great price/ BEAUTIFUL SCREEN!! I would recommend this tv for anyone looking to upgrade to 4k. HIGHLY RECOMMEND!
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to fit specific space. Salesman was very helpful in finding a good solution
I would recommend this to a friend












