Customer Ratings & Reviews
- Model:
- XBR49X900E
- SKU:
- 5748205
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, describing it as amazing and great for gaming. The TV's user-friendly setup is also widely appreciated. While many find the price reasonable, some consider it expensive. The remote control receives some criticism, but the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
Great picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As someone who is not very tech savvy I have had some struggles with learning how to use the TV.
I would recommend this to a friendGreat TV,easy to set up, great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give this a good overall rating, use help in set up
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the purchase Best Buy rep was very informative and helped with decision
I would recommend this to a friendGood value for high quality resolution.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for high quality resolution. Priced well.
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was very knowledgeable and showed us the best TV for our needs.
I would recommend this to a friendGreat tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Samsung customer. Thought after much research I would try a Siny.
I would recommend this to a friendGreat Picture, lacks App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the Charter Spectrum App is NOT available on Sony TV, why?
I would recommend this to a friendGreat Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture clarity is awesome. We are very pleased with our purchase.
I would recommend this to a friendtv was ok but expected more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.although cable does not broadcast in 4 k yet picture is ok but not like it was in the store . since no one broadcast in 4k display should be set up in 1080 so you can see really what your getting . i would have just bought a tv with 1080 if i new that was the best picture i would get . somewhat disceptive
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi charlie, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
IT IS JUST OK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have been just as happy with the 400.00 TV I paid twice that and see no difference. The voice control only works once in a while and it is a tad bit difficult to function. Not thrilled...would recommend not waste the additional 450.00 and just get add on's to a 400.00 TV.
No, I would not recommend this to a friendNice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of additional apps and other great selections
I would recommend this to a friendGreat tv so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a great experience with the store and overall went great
I would recommend this to a friendGood picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First Smart TV. Such a difference from our older model
I would recommend this to a friendEXCELLENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for Home & Business , Excellent lap top,..
I would recommend this to a friendtoo many picture and color settings for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.there are several picture and color settings that take time to go through and try to set in order to get the best picture. without taking time to do this the color and picture are disappointing. still the picture and colors are not quite as sharp as I had hoped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bailey, We regret to hear that your device's performance failed to meet your expectation. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In general this is a good TV. But I expect more for this price. Google chrome cast is included which is good. But picture quality is not much better than a $500 HDTV. Maybe that's because I didn't try 4K HDR content.
No, I would not recommend this to a friendVery Pricey for what you’re getting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went with this TV because It was recommended by a Best Buy employee because I wanted a great gaming TV. Well that’s all it’s good for because the Android UI is slow and buggy. I try to launch Netflix and it won’t even work until I restart the whole tv, the screen will randomly go black and won’t do anything until I turn it off, and this actually was the issue on my last Bravia. I’m just waiting for this one to break like the other one so I can get a better brand tv. I’m definitely not going back to Sony anymore.
No, I would not recommend this to a friendGreat quality, confusing controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Physically it is a great tv, but the set up is confusing and the controls are difficult to figure out. Things are not where you would think they would be on a normal tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bmw209, We regret to hear that it hasn't been an easy time for you. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph
Not 120hz but still a good tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but not 120 hz as advertised. Tv is only a 60hz so ps5 will not work with this tv unless you’re happy with 60hz.
I would recommend this to a friendgreat tv, bad connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great but always loses connectivity to the net, this is annoying
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! We apologize for the inconvenience. Here are some troubleshooting steps that you may follow to possibly fix the issue. https://us.en.kb.sony.com/app/answers/detail/a_id/75355 -Jerome