Customer Ratings & Reviews
- Model:
- XBR49X900E
- SKU:
- 5748205
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, describing it as amazing and great for gaming. The TV's user-friendly setup is also widely appreciated. While many find the price reasonable, some consider it expensive. The remote control receives some criticism, but the overall sentiment is positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
amazing tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv blows my mind everytime I watch it. I can't believe how great it looks
I would recommend this to a friend The 49” Sony 900E is a “Best Buy” for $799!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on 49” and 50” TV’s before buying the 900E. Sony TV’s are still the best in my opinion and I jumped on this model when I saw it on sale for $799. I considered the new 900F but decided there just wasn’t enough of a difference in features to justify paying $300 more. Get the 900E while you can!
I would recommend this to a friendJust Buy It
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at this TV, as well as the 800E and the Samsung MU8000 series television. With a native motion rate of 120Hz, huge dynamic range and full array panel lighting, the 900E is an exceptional display and worth the extra dollars. You won't be disappointed. Just buy it.
I would recommend this to a friendReally good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would definitely recommend this LED TV. The Full-Array dimming is very good. I love the contrast levels and HDR.
I would recommend this to a friendRequires Google membership
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv this morning. So excited, raced home and set it up. Cannot access apps without signing up for a Google account. Not even the free 30 days of Sling TV. Im not interested in Google and their tracking and info gathering. Returning tv in the morning. Sony should state on the box that Smart Functions are not usable without a Google account.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Buggy OS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had my tv 2 months now and when it works it is wonderful, unfortunatly that is becoming less frequent. At least twice a week the picture goes blank and the only way to get it back is reset the tv. This is a bug in the andriod OS that has existed for years. Sony has no fix and Andriod doesn't appear to care. Just google Sony tv picture goes blank and check it out yourself.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi LASChes, We are sorry to hear this issue with your unit. Did you check if the software version of your TV is PKG6.2648.0065NAA? If not, we highly recommend updating the software and reset the factory settings afterward. You can check the guidelines from these links:
https://us.en.kb.sony.com/app/answers/detail/a_id/40952
https://us.en.kb.sony.com/app/answers/detail/a_id/61396
Regards,-Jay
- Cons mentioned:Android tv
Constant crashes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV earlier this year, and for the first few months, it was great. Not I get the red flashing light at the bottom of the TV every few seconds to an hour or so. I can't get through a movie without the TV crashing on me. I'm consigning this TV to the dump and trying a Samsung.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mac08, We are sorry to hear about the issue with your television. Please allow us to help you and turn this into a better experience. You can contact us at [email protected] and include all information such as model/serial no, address, phone number, and case number. Thank you. -Jay
Spider in the middle of my Screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV. Evidently it is easy for small insects to crawl in between the screen.. NEVER had this happen with any other TV or manufacturer. Now my $950 4K television has a spider behind the screen that is very annoying in bright scenes.. Called Sony support to have them rudely tell me that it wasn't an item covered under warranty.. Evidently they don't stand by their product and what I consider to be a manufacturing defect that this is even possible.. Horrible Sony, just horrible.. This will be my last Sony TV purchase as a result.
No, I would not recommend this to a friendDisappointed with Sony
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the TV 10 months ago with the Geek Squad 2 year warranty. Two days ago the screen panel failed you can hear sound but no screen won't boot up to the home screen just green and white horizontal bars. Geek Squad came out took pictures sent them to Sony and we have to wait a week perhaps more for replacement parts or for Sony to get back to Geek Squad to let them know what to do. Very frustrated!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Niktorak, We are sorry to hear this issue with your television. In this case, you can check and follow the troubleshooting steps from this link: https://www.sony.com/electronics/support/articles/00032635
Once the problem still persists, You can contact us at [email protected] and include all information such as model/serial no, address, phone number, and case number. Thank you. -Jay
Broke after less than a year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blinking red light error. Basically the TV picture will only stay on for somewhere between a few seconds and maybe 10 minutes. Software is fully updated, it's just a bad TV. Needs to be repaired. This is the 2nd time this has happened for me with a Sony. Will never buy one again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi fortworth80, We certainly empathize with your frustration and disappointment and we thank you for bringing us this attention. Please allow us to help you and turn this to a better experience. You can contact us at [email protected] and include all information such as model/serial no, address and phone number. Regards, ~Ralph