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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 840 reviews
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow was this TV an improvement over my old smart Insignia. No momentary screen black outs and frozen screen videos on YouTube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mark, You've made an excellent choice! We're very happy to hear you love your wonderful experience so far with your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    NewTVinstallation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to wait several weeks due to damdemic for the team to perform installation. Everything was finally completed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewTVInstallation, We're glad to hear that you chose Sony TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes the best overall TV's. I went through some trouble with the delivery, but it was well worth the wait.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobs, Thank you for taking the time to review the X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Very sleek. No regrets!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid's love this TV. They get to play Xbox, streaming movies and games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish your Team at Best Buy did a wonderful job. The instillation guys were terrific, they went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony can do the screen mirroring with iPhone now. I am so happy. Also, the resolution is so good for this model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quality, That's really cool! We are thrilled to hear about your excellent experience with your new Sony Bravia TV! It's nice to know you like the features and exceptional picture quality of this X800H TV. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. Choose from a wide variety of movies, shows, music, games, sport, and more with Android TV, simply by talking to your BRAVIA. Chromecast built-in lets you enjoy mobile apps on your TV, and with Google Assistant and smart speakers, you can control TV and smart devices with your voice. Thank you for sharing this positive review of your X800H and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    I love this TV. Good streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great. The only knock is the sound doesn’t have much bass, but most people use sound bars or stereo systems anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    22" stand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 49" TV it was the only one that had 22" feet and would fit on my stand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought two

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two of these to hang next to my projector screen to be able to watch multiple games tat once. On sale good value for price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, Awesome! We're glad to hear that you appreciate the good value of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    Beautiful color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the tv that long and I am not tech savvy. So, I am slowly getting to know it. So far, so good. I would recommend this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vicki, Awesome! We're glad to hear that you like the beautiful color of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    LB31466

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the only way to go. I purchase all of my items at Best Buy Service and price are unbeatable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LB2014, We're very grateful for this positive feedback! Glad to hear you had such a wonderful shopping experience. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 5 out of 5 stars

    TV install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came during the window of time specified. He was knowledgeable and able to take care of the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi March2021TV,

      We appreciate your review of the X800H TV. We hope you also enjoy the amazing features of the TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get deal on a good tv! We got a great deal on the size and tv we went in to the store to check out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tac7359, Awesome! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    Mr. Agnes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works just fine. Only problem, in the future, might be the paucity of input jacks. Was not easy to attach wireless headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AgnesGooch, Awesome! We're glad to hear that the X800H TV works fine. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
      We value your feedback connecting your headphones to this TV. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My salesperson Rosa was great! She was very informative and helpful. I learned quite a bit about smart TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JRCJoy, Awesome! We're thrilled to hear you're enjoying the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Fantastic tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn’t be happier with this tv! We own a 55” Sony as well, so this purchase was a no-brainer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, Thanks for this amazing review! We are extremely pleased you're satisfied with your purchase! We are really delighted to hear you're having an enjoyable experience with the incredible picture quality of your new Bravia X800H TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We also appreciate you being a loyal customer and helping to share the word about us. Thank your trusting Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great TV at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service at store was immediate.Installation was easy, tv was well packed, no damage. My daughter bought one too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but it didn't fit in my car so I had to return it haha was so sad because it was a good deal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ripley, We're sorry to hear about what happened. Do not install this TV outdoors. The TV
      should not be exposed to rain or direct sunlight in order to avoid damage and possible
      fire or electric shock. This TV With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
      Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians did a great job setting up my new TV and showing me all of it's features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoffeeLover, Wow! Thanks for sharing your amazing experience so far with your new Bravia TV. We're happy to hear how much you're enjoying the features and capabilities of your X800H LED 4K Ultra HD Smart Android TV. At Sony we strive to put forward the best possible products for our customers. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for your purchase! -Jess Sony_US

  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was excellent. He had our best interest in mind and helped us make a good decision!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tamy, Awesome! We're glad to hear that you chose X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US