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Customer Ratings & Reviews

Your price for this item is $712.99
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The comparable value price is $749.99

Customer reviews

Rating 4.6 out of 5 stars with 841 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 840 reviews
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monsters I use something for, I love colors 5G internet very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaim, We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 4 out of 5 stars

    Sony 49"

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is still going strong, no complaints out of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv is wonderful!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sales guys always seem to know what they are doing, so buying with confidence is easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv for my seventeen year old son for Christmas and he loves it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shortbread01, We are glad you love our X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for sharing your positive feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    The picture is much smaller than the actual tv.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY spelled backwards is YNOS... Just a fact that nobody can dispute.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi unhappy, Thank you for giving the product a perfect rating! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 4 out of 5 stars

    Size and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues setting the TV up. Also, I did not receive my Best Buy reward points for purchasing this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to go through the guided initial setup to avoid problems with apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grogu, Thank you for taking the time to review the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony is the Best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best television I've ever had! You can't go wrong with a Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaKing, Thank you for taking the time to review the X800H TV. You made the right choice! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Smart TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Smart TV it has opened up new entertainment opportunities!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent, We are happy to hear that. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Vincent Sony_US

  • Rated 4 out of 5 stars

    Lots of great features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Sony. I had a Wega great TV. Overall solid Product. Thanks Sony for keeping up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Have always purchased Sony TVs for years. Not disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony55,

      You made the right choice with Sony TVs! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    So many features for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the adjustability of all inputs. Smart TV functions are very fast.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Turniptruck, We are thrilled to hear that you are very happy with your new Sony X800H 4K UHD TV. It's good to know that you noticed the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, love the darks background, remote and delivery was timely...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happyskip, That's great! We're glad to hear that you love this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Great Recommendation!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was recommended to buy Sony so we did and it was a good recommendation!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Djyescas, You've made an excellent choice! Thank you for purchasing your new Sony X800H. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam Sony_US

  • Rated 4 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy, but picture not as crisp as in store. Not sure why, will explore with cable company.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewSonyTelevision, Awesome! We're glad to hear that you are happy with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. We value your feedback regarding the picture quality of this TV. You can adjust the picture settings for best viewing experience. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Great place to buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew what I wanted and the service was GREAT. The TV is fantastic.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarinesKhesanh, Excellent service! We're also glad that you are loving your new TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love all of the built in streaming service apps and voice control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VKW1, Awesome! We're glad to hear that you love all the built-in streaming service apps and voice control of this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    New television

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, slightly pricey but the quality picture is worth it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, We're very grateful for this positive feedback! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Great sale price Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 49 inch Sony TV is a Great TV! Purchased on a sale & very pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Happy I got it. 2nd Sony we have and they're both great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayJay, Good to know that you are happy with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay Sony_US