Customer Ratings & Reviews
- Model:
- XBR49X800H
- SKU:
- 6400730
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 49" Class X800H Series LED 4K UHD Smart Android TV for its excellent picture quality, easy setup, and affordable price. Many customers rave about the TV's stunning color and clarity, saying it's perfect for a medium-sized living room. While some customers have concerns about the remote control's connectivity and the speakers' audio quality, the overall positive feedback suggests that this TV offers great value for the price.
This summary was generated by AI based on customer reviews.
nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.easy and fun and we enjoy watching movies on the clear screen
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sonytv, We're glad to hear that you enjoying watching movies on the clear screen with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Very good features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has not linked to Xfinity. It was and still is difficult to use
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello CateS, We are are glad you like the features of your new Sony Bravia 4K TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. You can also enjoy cinematic thrills at home. You can also enjoy cinematic thrills at home. Dolby Vision brings scenes vividly to life, while Dolby Atmos fills the room with immersive surround sound.
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Decent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job. Flexible modes. Still figuring out everything it does.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JerseyBoy, Awesome! Good to know that you are happy with your purchase! With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster.
For more details about this product, please check the link below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h
Thanks for sharing your feedback. Jay
g
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, The Guys did a great job. Very satsified
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, Awesome! We're glad that you are satisfied with this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service by your geek squad on the install
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my daughter's room...................
I would recommend this to a friendExcellent TV,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. TV arrived promptly. No complaints.
I would recommend this to a friendSony 4 me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Product for me. Muc better than other manufacturers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonygood, Awesome! We're very grateful for this positive feedback with the X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. Jay
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this tv and looks amazing in my room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Love, Awesome! We're glad to hear that you chose this X800H TV. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thank you for the recommendation. Jay
Sony 49 "
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish it had the plug in for the 3 colored cords for wii.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi richpat, Thank you for purchasing the Sony X800H! You can plug in your Nintendo Wii to the TV via Mini jack-to-RCA component adapter (not supplied). Please refer to this link to check the connection guide:
https://helpguide.sony.net/tv/husltn1/v1/en-003/04-02_01.html
Hope this helps!
With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. We hope you will also notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. Thanks for sharing your feedback. -Sam
Excellent picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only negative is that it is not compatible with Apple AirPods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Roondog, We are happy that you like the picture quality of your new Bravia TV. We always strive to deliver the best picture and sound quality with our TVs. With X800H, you’ll experience your content as it was intended with the power of our X1 4K HDR processor, as well as enjoy rich and accurate color with our TRILUMINOS Display. The X800H TV does not natively support Bluetooth audio out (mainly used for headphones). This feature may work with a compatible external USB Bluetooth Adapter or third-party Bluetooth applications that can be downloaded from the Google Play Store. We appreciate your feedback. Thank you for choosing Sony! -Vincent
Reviewing 49" X800H Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Sony Wega that lasted for 15 years, and surprised to note that the graphics of the new X800H are not better than my previous TV, and the sound of the new TV is worse than the Wega. The new TV has fewer setting options as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shahzad,
Thank you for purchasing X800H LED 4K Ultra HD TV and for being a loyal customer of Sony.
We're sorry to hear about the picture display of this X800H. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Please check the help guide for your reference:
https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Disappointed with shipping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV arrived in a box that was slightly damaged, and very dirty. So dirty that we had to clean carpet after setting it on to unpack. TV seems to be working well, and the damaged box does not appear to have impacted the operation of the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrustratedUser,
We regret to hear that the box arrived with slightly damaged and dirty. This is not the shopping experience that we'd like you to have. Rest assured that we will take this very seriously and continuously strive to improve our products. Thank you for sharing your feedback. - Chris
49" Smart TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture, however, there is a smudge on the screen that can't be resolved. Didn't really notice until I had it too long to return to the store.
No, I would not recommend this to a friend- Cons mentioned:Bluetooth
The worse tv I've ever seen in my life
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When using Google TV on this horrible TV it lags on every app. The lip sync is off.. Every thing that can be possibly wrong with a tv is wrong with this one.. Biggest mistake of my life.. Returning this for the Samsung QLED. False advertising stating that this TV is Bluetooth enabled but doesn't work for every Bluetooth speaker.. Only Sony speakers are compatible. I have to constantly factory reset my Vizio soundbar cuz the sound decides to cut off whenever it feels like it. This TV is god awful.. DO NOT BUY.. YOU'LL BE VERY DISAPPOINTED
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Jmantis,
Thank you for choosing and purchasing Sony X800H Bravia LED Ultra HD TV.
We regret to hear about your experience and the issues with your TV. If you still have the TV, please make sure to download and install the latest firmware of the TV. The software update improves the performance of the TV and includes key features, applications, and bug fixes.
The X800H TV does not natively support Bluetooth audio out (mainly used for headphones). This feature may work with a compatible external USB Bluetooth Adapter or third-party Bluetooth applications that can be downloaded from the Google Play Store.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you if the unit is still with you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is not as dynamic as I thought it would be, and the sound quality also isn't that great. Purchasing a soundbar that I hope will improve things. I only wish I could afford the more expensive OLED series.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi usntron,
Thank you for purchasing X800H LED 4K Ultra HD TV.
We’re sorry to hear you did not have a great experience. We recommend that you always update the TV to the latest software version. For assistance on how to perform an update, refer to the How to perform a software update on your TV. https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/downloads/00017078
In any case that you need our assistance, please follow the instructions below on how to contact us.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Bad blacks and flash lighting on this tv.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the 800e model and that one is much better then this, the blacks look bad and there are bright spots on the bottom left on the screen and i could't get the picture right just looked dull! Its Going back and will go a model up and stay away from edge lit tvs even though the 800e is one it had a much better picture. The one good thing this one is far better with its android tv then the 800e but I use fire tv cube anyway.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, jimv30,
Thank you for choosing and purchasing Sony X800H Bravia LED Ultra HD TV.
We regret to hear about your experience and the issues with your TV. The picture quality also depends on the source or quality of the file you are playing on the TV. If the TV is still with you, try to play high definition or 4K contents to isolate the issue. You can follow the suggestions here regarding your bright spots concern: https://www.sony.com/electronics/support/articles/00030311.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you if the unit is still with you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
- Pros mentioned:Smart tv
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really sad that we had problems with tv. Besides those minor issues it’s a great device. I would recommend it just sad sold out couldn’t get a replacement.
I would recommend this to a friend Don't buy Sony
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy Sony. Their Customer Service is terrible. Our TV lasted for3 months when the audio started intermittently failing. When I called Sony their response was that it was a software problem and that I would just have to wait for the next release. The problem kept getting worse until I had no sound at all. When I told them I had no sound, their first response was that I should keep waiting for the next software release. I responded by saying that I wanted the TV fixed or a replacement. After 15 minutes of fighting with them they finally agreed to send a service man but they did not know how long it would take until the service could be done. So my primary TV has no sound and I do not know how long it will take to get it fixed. I will never again buy a Sony TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IHateSony,
Thank you for purchasing the X800H Smart TV. We do apologize for the inconvenience this may have caused you. We'd like to make sure that you’re taken care of and help check on your TV.
May we contact you to help? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
One tv works great and the other one is a lemon.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two identical Sony TVs. One is trouble free while the other one has malfunctioned from the start. It turns itself off without warning and won't stop doing it despite a number of fixes recommended by the manufacturer. We're thinking about returning it. I would not advise anyone else to buy this model. There are too many issues and bugs that Sony needs to work out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JohnV,
Thank you for choosing and purchasing our Sony X800H LED 4K Ultra HD TV.
We're sorry to hear the issue with this TV. If you still have this TV, we recommend updating the software(v6.4770) of your TV to improve the performance and isolate the issue of this X800H.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800h/downloads/00016759
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X800H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay