Customer Ratings & Reviews
- Model:
- XBR49X950H
- SKU:
- 6401063
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality of the 49" Class X950H Series LED 4K UHD Smart Android TV, praising its precision and vivid colors. The easy setup process is also widely appreciated, with users describing it as straightforward and hassle-free. While some customers find the price to be a drawback, many consider it justified given the excellent viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
It’s okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Traded for the 65”. The 65” works great same everything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cashknots, Thank you for purchasing the X950H. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
Sony is Sony .
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So Far just The Best .I always buy Sony if The Price is right also and Technology is the best . The only problem Control needs to be lightened for dark room so we can see what we are doing with the control .
I would recommend this to a friend- Cons mentioned:Viewing angle
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall a good tv. the only problem is viewing from the side
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tee3lee, Thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV. We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR.
We’ve also taken note of your feedback on the viewing angle. We take this matter very seriously into consideration of our products.
Thank you for choosing Sony! Erin
- Cons mentioned:Viewing angle
Mediocre tv from Sony.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good tv, but doesn't have the wide viewing angle layer. I much preferred the 55 inch version. This model is not built and well as the larger sizes. Viewing angles are poor. tv washes out much faster than any tv I have ever seen. I returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Mikester,
Thank you for sharing your experience with the XBR49X950H. We regret to hear that we were not able to meet your expectations and TV had been returned. X-Wide Angle is available on TVs of 55” class and larger. However, this TV has enhanced contrast and a slim bezel design that provides immersive viewing from any angle. The best viewing distance depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend to look away from the TV every now and then, or try watching it at a different viewing angle. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. We appreciate your feedback and hope that you will shop again Sony in the future. Thanks again for shopping Sony! - Kris
- Pros mentioned:Picture quality
Much better than LG and Samsung.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture very good except some cable channels a bit hazy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Torkelson24, congratulations on getting your X950H. We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR.
We’d love to help you troubleshoot your problem. In the meantime, please try following the steps on link below.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x950h/articles/00026355
May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
DS
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very good TV I got for my parents as a gift to upgrade from their old Sharp flatscreen that maxed out at 1080p HD. For me, DolbyVision is a must. I prefer OLED TVs, but my parents are enjoying this QLED a lot. It’s pretty small, so either sit close to the screen or get a bigger size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ds612,
What an awesome gift! We are glad you like the picture quality of the television. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR.
Thank you for choosing Sony!
David
- Pros mentioned:Picture quality
Sony 49" led TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great. sound is horrible, sounds like the sound is coming from a tin can or a very cheap TV. this is a $1200.00 I purchased. this is my 3rd sony and my biggest disappointment.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tfarmer,
Thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV.
We really appreciate you being a loyal Sony customer.
Good to know that you appreciate the picture display of this TV. We're sorry to hear the sound issue of this TV. We recommend that you always update the TV to the latest software version. To isolate this issue, please follow the guidelines below.
To reset Sound settings
1. On the supplied IR remote control, press the HOME button.
2. On the display screen, scroll down and highlight Settings using the navigation arrow keys on the remote control, then press the ENTER button
3. Scroll left and highlight Sound, then press the ENTER button.
4. Make sure that Sound adjustments is highlighted, then press the ENTER button.
5. Scroll down and highlight Advanced settings, then press the ENTER button.
6. Scroll down to highlight Reset, and press the ENTER button again.
May we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
- Pros mentioned:Picture quality
Picture great, sound awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and color are superb. Unfortunately, the sound is awful, and we have to have a soundbar installed. After having had Sony TVs for years, this was very disappointing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Denro, Thank you for the feedback on your experience with your X950H. While we're glad to know you like the excellent picture quality of the TV, we regret to hear that the sound quality did not meet your expectations. There are plenty of adjustments that you can do to ensure you're getting the optimal sound depending on your listening experience. Please refer to the link below for more information:
https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_02.html
Hope this helps!
Should you need any assistance, please email us at [email protected] with the following details:
Name:
bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Good TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is great. I’ve not had any issues with it so far. I like how you can disable Android services in the advanced menu. I turned off as much as I could that I found running in the background or on startup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt, Awesome! Thank you for this amazing review! Good to know you're having a great experience so far with your X950H TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.Thank you for choosing Sony! -Sam
Get a Sony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it comes to TVs Sony just gets it right. Other TVs may have better specs on paper but it’s pretty hard to beat a Sony. Very happy with my purchase.
I would recommend this to a friendIncredible TV plain and simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV! Unbelievably bright and color calibration is spot on, Sony makes the best TVs hands down and I’ve tried many. Pure quality and elegance. Masterful combination when paired with the PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeM, Awesome! We're thrilled to hear you like the excellent out-of-the-box picture quality of this TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a tv that could handle many of the new features and apps that were being offered. Our space was limited and after looking at multiple options the Sony was the best match for our needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ForGrandpaandGrandma, You've made an excellent choice! Thank you for purchasing the Sony X950H. We always strive to deliver the best picture quality and features with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
Living room upgrade.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony always a nice reliable product, an outstanding company with very good credentials. their reputation also shines behind this 49" Class X950H Series LED 4K UHD Smart Android TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ernest, Thank you for this amazing review! Good to know it fits perfectly in your living room. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
My Sony Tv's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great picture, the detail and colors are outstanding. Very happy. I have had Sony products for may 40 Years, 2 Trinitrons, 2 V Vega. always happy with the Sony tv's.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodjobGeekSquad, Thank you for the perfect rating! We're thrilled to you like the overall picture quality of the TV. We really appreciate you being a loyal customer and helping to share the word about us. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. -Sam
good tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv but it should be easier too make adjustment,such as color ,tint,brightness.sometime you need too lower some colors,also some time watching a show the talking is not synched with the peoples lips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi satisfiedconsumer, Thank you for purchasing the X950H and for sharing your experience with your TV. We appreciate your feedback about the TV settings and adjustments. For future assistance, we can offer assistance on how to set up the picture quality settings of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents who would be glad to help.
The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
This is our fourth Sony TV, and 3rd Bavaria.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this on the basis of Consumer Reports and experience. They are excellent products, and have not failed us. They are the "Toyota's" of televisions.
I would recommend this to a friendGreat TV color and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Performance and instllation But I have money coming to me because I did not use the TVCONNECT 5 WHICH was 149.99 and it was charged to My Visa card
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase! Excellent update from our old Sony XBR. Works beautifully out of the box. Only downside is the remote is not backlit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jray, Awesome! We're glad to hear you're very happy with your purchase. We appreciate your feedback about the remote control. We take into consideration all feedback to improve the performance and quality of our products. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam
We love this tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture! We just need to learn how to use all the features! But we love it! It's on a great wall mount so it's like being in a movie theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ralph, congratulations on getting your X950H Ultra HD Smart TV. We're thriled that you like the picture quality. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! Erin
BestBuy delivered!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was as described in the web page. It was delivered on time with tracking updates. The setup was easy. Enjoying the new TV!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Congratulations on your new Sony X950H TV! We're very pleased to hear that the TV was delivered on time and you appreciate the ease of set up. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for sharing your feedback. -Sam