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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 371 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality of the 49" Class X950H Series LED 4K UHD Smart Android TV, praising its precision and vivid colors. The easy setup process is also widely appreciated, with users describing it as straightforward and hassle-free. While some customers find the price to be a drawback, many consider it justified given the excellent viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 371 reviews
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found a great deal and decided to get it over OLED and do not regret it. Love it in my bedroom. Especially good with sports in 4K

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy, You've made an excellent choice! We're delighted to hear you love the excellent picture quality especially when watching sports and good to know it fits perfectly in your bedroom. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Second Sony XBR-950H this holiday season from BB!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the smallest one in 950X range of XBR. Body Frame and stand is different than bigger counterparts. Fits our space perfectly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBPltnmMbr, Great! Good to know you appreciate the size and it fits perfectly in your space. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this over an OLED to use for my PS5. Great decision! Super smooth, no motion blur, amazing colors. Money well spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonwayne6160,

      You made the right choice! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Just better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, spend the extra money over the budget tvs like Hisense and TCL the X1 ultimate processor just makes this 10x better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jfeher, We're glad to hear that you chose X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Install new TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works very well. The installation was complex but went very well. I Geek Squat installer Neil Fedje dis an excellent job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, Awesome! Thank you for sharing such an excellent shopping experience. We are thrilled to hear that you are satisfied with your new Sony TV! We always strive to deliver the best picture quality with our TVs. The X950H's Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony's best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but unless you have something hardwired in or very fast internet you won’t get the crystal clear picture. I stream so probably wasn’t worth the extra money

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Thank you for the feedback on your experience with your X950H. Picture quality depends on the original video provided by the video content provider and your connection bandwidth. Please refer to the steps below to ensure you're getting a crystal clear picture when streaming apps:

      To enjoy watching Internet streaming videos, a network with a fast and stable line speed is necessary. In general, speeds that resemble the following are necessary:
      Streaming standard definition (SD) Internet video: 2.5 Mbps
      Streaming high definition (HD) Internet video: 10 Mbps
      Streaming Ultra HD (4K) Internet video: 25 Mbps
      The wireless network connection quality varies depending on the distance or obstacles (e.g., wall) between the TV and the wireless router, environmental interference, and the quality of the wireless router. In this case, use a wired connection for the Internet, or try the 5GHz band.
      The 5GHz band may not be supported depending on your region/country. If the 5GHz band is not supported, the TV can only connect to a wireless router using the 2.4GHz band.
      When using a wireless network, keep wireless devices close together or avoid obstacles.
      Keep devices that emit RF interference (such as microwaves) away from the TV and wireless router, or turn off such devices.

      The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Not bad, but 2021 versions are better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice Tv only issue was did not have the same hdmi capability that is in the lower version for 2020, so we returned it to wait for the 2021 models

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi R2D2, We regret to hear that you returned this TV. Sony 2021 TV models will support HDMI 2.1 via HDMI inputs 3 & 4 (4K 120/ALLM available at launch). VRR will be coming via a future firmware update. Also, the Apple TV app, Apple Airplay 2, and Apple Home Kit are all available at the time of launch. Thank you for your interest in purchasing 2021 models. Jay Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product, so far. I still have to learn more about their technology and exploit it to the fullest. I like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galgos, We're glad that you like this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this feedback. Jay Sony_US

  • Rated 5 out of 5 stars

    Happy Best Buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeff in sales was an expert on your products! The Geek installation was prompt and caring. Great Job Best Buy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HAPPYBESTBUYERS, Awesome! We're very happy to hear you had such a wonderful shopping experience with your new Sony X950H. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    perfect service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, set up TV and explained how to use it, wore protective equiptment, could not have been any better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gators, thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV. We are happy to hear that you like the TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, huge upgrade over previous my tv. Paid a little more for Sony. It was best tv for the size i needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ott87, we are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Top service and product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was most helpful. Made sure we knew our alternatives and provided helpful info and comparisons.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happywithtv, We're glad to hear you had such a wonderful experience. And thank you for giving this TV a perfect rating! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    X950H

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this T,V. on an open box...Excellent buy.....Excellent T,V, Great for gaming or relaxing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rico, That's awesome! It's really nice to know you're satisfied with your purchase! We're thrilled to hear you like the exceptional picture quality and you're having an enjoyable watching and gaming experience with this great TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for sharing this amazing review of your X950H and for choosing Sony! Sony_US

  • Rated 5 out of 5 stars

    Sony - 49" Class X950H Series LED 4K UHD Smart And

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Sony - 49" Class X950H Series LED 4K UHD Smart Android TV was a great purchase. Outstanding!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Snowdawg, Thank you for this amazing feedback! The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony tv! Great salesperson, great Geek Squad installation and great experience using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1111, Congratulations on your new X950H! We're glad to hear you're loving your experience so far using the TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, glad we could get the floor model for a really good price for a quality tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Thank you for the awesome review! We're glad you like the overall quality of the TV and you feel that the price is worth it. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for choosing SONY. -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, design is totally uncluttered so puts a lot of screen into small soace

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ross, Thank you for the 5-star rating! We're thrilled to hear you appreciate the excellent picture quality and clean design of your X950H. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes.  The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR.Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Spectacular Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous people picture and sound Look forward to watching this set along with my Bose sound at.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cookie, Thank you for the perfect rating! We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for sharing your feedback! -Sam Sony_US

  • Rated 5 out of 5 stars

    Perfect gaming tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv ugly ramote but overall great tv been using it for gaming and haven't had an issue

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi itscloutz, Good to know you're having an enjoyable experience so far especially when gaming. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    New smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We learned after purchase but before delivery that there would be extra charges for something we were told was covered during installation. Sakes person is not fully educated on how products work or what charges apply, when. As far as install, guys were great, Andrey and Ernesto. Took the time to install apps and made sure we were completely satisfied before they left. Very professional, knew what they were doing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Television, Thank you for the feedback on your shopping experience with your Sony X950H. And good to know that the installation process went smoothly. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US