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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 371 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality of the 49" Class X950H Series LED 4K UHD Smart Android TV, praising its precision and vivid colors. The easy setup process is also widely appreciated, with users describing it as straightforward and hassle-free. While some customers find the price to be a drawback, many consider it justified given the excellent viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 371 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    X950h

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given 5 stars but this TV does have blooming not enough zones. As far color accuracy it's fantastic another winner by Sony. It gets a fantastic picture with deep blacks. The price and blooming are for sure it's biggest drawbacks.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marko, Thank you for the feedback on your experience with your Sony X950H. We're glad to hear you like the color-accurate display, excellent picture, and deep black contrast of your new TV. We appreciate your feedback about the price. We would like to know more about this "blooming" issue you're having so we can better assist you. For now, please refer to the steps on link below to adjust the picture settings on your Android TV to improve the viewed content.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x950h/articles/00190409

      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X950H:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sony TV love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our fourth Sony TV that has been purchased and installed in recent months. Never will purchase a different make. Color is awesome. This is a standalone so audio is above par.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert, That's awesome! Thank you for purchasing the Sony X950H. We really appreciate you being a loyal Sony customer and helping to share the word about us. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 49X950H LED 4K UHD Smart Android TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this Sony X950H 4K UHD Series. It's sleek and clean looking. Has excellent color/picture resolution. I'm not too keen on the sound however. It needs a bit more base, depth.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CheshaS, Awesome! We're glad to hear you like the excellent picture quality and sleek design of the TV. We appreciate your feedback about the sound. We take into consideration all feedback to improve the performance and quality of our products. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, color, sharpness

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this set now for about two weeks and it is great. The color is fantastic, picture is bright and sharp, excellent contrast, outstanding value for the money, there is nothing like a SONY.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doove, we are glad that you are satisfied with your new X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Great picture. Great sound. The only issue was that the directions for unpacking the tv were at the bottom of the box and you could not find them until the TV was out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great pictures.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues to make great products. The picture is very clear and the sound is not muffled like some TVs are. This is my 3rd Sony TV and each one radiates a good amount of heat which can make a small room(10’x11’) a bit warm.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nelsor, We are happy to hear that you like the picture and sound quality of your new Sony Bravia LED TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. We are also glad that your new X950H is your third Sony Bravia TV. Your continued support means so much to us. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is my trusted brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s everything I expected especially the sound which was my primary importance. It was replacing my 18 year old Brava Sony which was working perfectly but it was not a smart one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thank you for upgrading to your new X950H! Good to know that this is what you're looking for in a smart Android TV. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy with TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a TV-phile...but after 15 years the old one needed replacement. This fits the bill perfectly...clarity, contrast, very good blacks. Curb side pick up at store was quick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sammy, You've made an excellent choice! Thank you for upgrading to your new X950H. We're thrilled to hear you like the clarity, contrast, and black level of this TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    So far so good... great clear picture a!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a appt. my son came with me to help with the selection, found what I was looking for and purchased the tv. My son hooked it up for me and I am satisfied.... great color and picture...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fussycustomers, we are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this Sony TV a few weeks ago for my bedroom. Was easy for me to set up. It is an amazing TV and I love Sony products. The shipping was extremely fast. Very happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pamela, We're glad that you are happy with this X950H 4K HDR TV. We really appreciate you being a loyal customer and helping to share the word about us. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    SONY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, the TV, reception, color, etc. has been excellent. However, I have not yet mastered the Streaming aspect - I may be calling the Geek Squad for further advice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jann, Thank you for the amazing review! We're thrilled to know you're enjoying the overall features of the TV so far. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
      The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY Bravia X950 LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Our previous Samsung's sound went out...sounded garbled but this one is perfect! Great colors as well. The Geek squad is coming on Tuesday to "fine tune" it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CindySBeaumontTX, We are happy to hear you are enjoying the picture and sound quality of this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv with beautiful picture quality, the UI is easy to use. Can only do 4k 60fps though so I wish I had payed more attention to that when considering the new consoles

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Demure, That's great! We're thrilled to hear you like the excellent picture quality and user-friendly UI of the TV. We appreciate your feedback about the 4K 60fps support. We take into consideration all feedback to improve the performance and quality of our products. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart tv and I have to say it’s pretty amazing. Connection speeds are very fast and the picture on this thing is quite awesome. I have the 49 inch and its perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had a problem with this TV picture is pretty good probably will get a new one soon just because of technology

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect image

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PICTURE!!!!!!!! We replaced our existing TV that we watch when we walk on our treadmill and this is now the best TV in the house. Well worth the extra money!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mooker1, Awesome! Thank you for upgrading to your new X950H. Good to know that your investment is worth it. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes (except 49”). The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to a near 4K HDR. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv shows a very good quality I love it Great upgrade works well with my roku stick great sound with my Sony Soundbar you can't go wrong with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LilGeorge, We're glad to hear that you love the quality of this X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to 4K HDR. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome tv, but specs in website are incorrect.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specs on the website say the tv is capable of. 120hz motion rate, but Sony’s specs put it really at 60hz. Other than that this is a great tv, it’s got a good picture and the Android TV it the fastest responding tv I’ve ever used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joseph, Thank you for the feedback. The X950H has a Native Refresh Rate 120 Hz. This TV has the same powerful processor used in our 8K TV analyzes data to boost color, contrast, and clarity. You'll uncover more detail in shadow on a Full-Array LED TV screen for realistic pictures from any angle with less blur. -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 49" X950H

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new TV. I'm impressed at the sound quality, the sound without a sound system fills the room. Turned out to be the perfect fit for where the TV was placed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Scott, We are thrilled to hear that you are impressed with your new Sony 4K TV. We always strive to deliver the best picture and sound quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near-4K HDR. Thank you for your purchase. -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, difficult start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture and sound is very good. The instructions for setup are extremely limited and it was somewhat difficult to configure this unit. Overall very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marco,

      Thank you for choosing and purchasing our Sony X950H Ultra HD Smart TV. We are happy to hear you are enjoying the picture quality of the X950H 4K HDR TV. We always strive to deliver the best picture quality with our TVs. The X950H’s Full Array Local Dimming and Boosting technology provides a dramatic increase in contrast and brightness from anywhere in the room thanks to X-Wide Angle technology that is now offered in additional screen sizes. The X1 Ultimate Processor, Sony’s best processor to date, delivers a picture with ultimate realism and upscales everything you watch to near 4K HDR.

      We’ve also taken note of your feedback on the Setup Guide. We take this matter very seriously into consideration of our products.

      Regards,
      Erin Sony_US