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Customer Ratings & Reviews

Model:
NWZW273SBLUE
SKU:
5542395
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Customer reviews

Rating 4.2 out of 5 stars with 262 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the waterproof feature as a major advantage, making these headphones suitable for various activities like swimming, running, and gym workouts. They also appreciate the sound quality, wireless connectivity, and long battery life. However, some users find the buttons too small and express concerns about comfort and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 262 reviews
  • Rated 3 out of 5 stars

    It's stylish, but that's about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product and longevity don't mix. So, if you are looking to buy a Walkman that can withstand water depths then buy a later model or an entirely different one from a different brand. I experienced a lot of intermittency and the ear plugs had a tendency of getting clogged. I returned it because it wasn't performing seamlessly. Also, I followed the directions to the tee and did not use this anywhere else but the pool. It wasn't made to last. And, it's the first one of its kind from Sony, so hopefully the next model release will be way better than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Good Product. No Strings Attached

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was really good and stays in place while running and is sweat proof, which is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enhances Swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Makes swimming so much more interesting

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great MP3 player for the active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product fulfilled all my expectations. It was easy to set up and to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a friend and it had to be moisture resistant due to the extreme humidity here. Will have to ask them how it's working, but, suspect it's fine as it's a Sony.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally enjoy using the sony Walkman when working out, walking, and mowing my yard. I wish I could find the controls without having to remove the device, but I can deal with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    short training duration use only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made this purchase for the sole purpose of long training runs and bikes. love the no ear phone cords to deal with, however, after a short amount of time it becomes uncomfortable on the ears. Top lines rub, if you adjust it rubs inner ears. Holds tons of music, no cords, charge easy enough, but halfway in, I remove them and complete my training without my tunes. Recommend for casual short training use only...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Storybooklover, Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review with us. «Jerome

  • Rated 4 out of 5 stars

    Great device for serious swimmers...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for serious swimmers... I had checked other brands and price points but this Sony device was my choice...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just What I Was Looking For

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was perfect for me. I wanted something wireless that I didn't have to hold or wear on my arm or waist.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 3 out of 5 stars

    MP3 Headphones Waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for swimming, they are average. Much better for just working out or running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice MP3 player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice MP3 player and very good equipment for swimmer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Look nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were easy to wear, but have already worn out, and needed to be replaced.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi elcid0049, We're sorry to hear that. Pls check the warranty and repair options by visiting the following link : https://eservice.sony.com/webrma/web/index.do . Thanks. -Anthony Sonystyle

  • Rated 2 out of 5 stars

    Charging unit fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player works, however, the charging unit frequently fails...I've returned 2 back to BB already

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tempo, It is unfortunate that the MP3 player had to be returned. We always appreciate customers who take the time to give us their feedback. Thank you, Dave Sonystyle

  • Rated 5 out of 5 stars

    really does what I need it to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would encourage others to use this same item. I like to use this to listen to music but also to have conversations on the phone. It works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    no bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earphone has no problem but the reason why I bought it is to use it to listen to music from phone while swimming and answer my phone call hand free. since it doesn't have bluetooth option, I can listen only after downloading music in earphone which I found frustrated. so the earphone is fine but it doesn't have bluetooth.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello puppy! Thank you for sharing this with us, we will take it into consideration to improve future products capabilities.~Jeannette sony_US

  • Rated 1 out of 5 stars

    Not a good product for use while working out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mp3 player to use while I was working out. Unfortunately, this mp3 player did not take care of my needs. The earbuds kept coming out very easily and was very annoying when you are doing cardio on treadmill or eliptical machine and having to re-adjust the earbuds after they fall out.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Steve, thank you for your message. SONY takes into consideration all good or bad feedback to improve the quality of our products. -Oscar. Sonystyle

  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, just doesn't work with Bluetooth. Would be better if they did.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ECPC36, thanks for your review. Based on the specifications of this unit, Bluetooth feature is not supported. We place a very high value on feedback from our customers because it allows us to continue to improve. Thanks again and have a wonderful day. Dave

  • Rated 4 out of 5 stars

    Great music player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient for gym use and while sitting at my computer at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great waterproof headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headset, works well and provides the options that I wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great MP3 player for swiming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good MP3 player to perform sports, specially to swing.

    I would recommend this to a friend