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Customer Ratings & Reviews

Model:
NWZW273SBLUE
SKU:
5542395
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Customer reviews

Rating 4.2 out of 5 stars with 262 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the waterproof feature as a major advantage, making these headphones suitable for various activities like swimming, running, and gym workouts. They also appreciate the sound quality, wireless connectivity, and long battery life. However, some users find the buttons too small and express concerns about comfort and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 262 reviews
  • Rated 5 out of 5 stars

    Mr Bear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, the last one went out. nothing like swimming and listening to meditation music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a great product loved the headphone but saddly i lost the charger 3 day after i bought it !!! cant find a replacement for it ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking for a MP3 for swimming for a long time now- this is the best once you match with the proper ear plugs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Would have been great if it connected right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not connect correctly to my brand new high function computer. I returned it and had the same problem with the second one, too. If someone can get it to work I think it would be great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norm, we always appreciate customers who take the time to give us their feedback. Please check out the link below for the steps to troubleshoot your issue:
      http://docs.esupport.sony.com/portable/NWZW273S_W274S_guide/en/contents/05/02/03/03.html. Dave Sonystyle

  • Rated 5 out of 5 stars

    great mp3 waterproof for swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent device, very recommend to any person and principal for swimmers and runners

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a little too much cash for what you get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    okay price, a little too expensive though. It is tough and durable but a little too difficult to work with on the software/music upload side.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have, saves all of your music to itef so you don't have to carry your phone around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beat mp3 for workout ! I've Ben using for lifting and swimming and it's so the best mp3 I've ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    kayaking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have them both wife and I take them out on water not worryed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent product for all kind of sports

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device for runners and for all kind of sports

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that it's waterproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return the first one but it was definitely worth it. I love this MP3 player.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt work! they are terrible.. Once i got into the water the volume droped to a minimum level

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Science, thank you for taking the time to write a review. We're sorry to hear about what happened to your unit. If you would like to send your to a Sony Facility to be repaired, please visit eservice.sony.com. Dave Sonystyle

  • Rated 5 out of 5 stars

    Awesome for swimmers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! We bought for our son sho is on the swimteam..he loves it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Having trouble turning on,off their only 1month ol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having trouble with on off switchkkkkkkkkkkkkkkkkkkkkkkkk

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brizzle,
      We do appreciate providing us these feed backs for the betterment of our product. We will pass this to the proper department. Thank you for your time. >Joffrey Sonystyle

  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They stopped working shortly after the manufacturer's warranty expired. It was good while it lasted

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps falling out my ear but might be better than any other waterproof MP3 players I had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not stay on even without ever taking them in the water, very difficult to download music,

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike, I'm sorry to hear that. Your feedback will be forwarded to the proper department. - Ella Sonystyle

  • Rated 1 out of 5 stars

    Not happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected. It is difficult to change songs, turn on etc.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi carol, we regret to hear that this unit failed to meet your expectations. We would like to recommend to check out the help guide for this unit:
      https://docs.sony.com/release/NWZW273S_W274S_guide_EN.pdf. Your feedback is highly appreciated. Dave Sonystyle

  • Rated 2 out of 5 stars

    Not there yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used only during swimming:I'm not too impressed with this "waterproof" set of earbuds. The first pair quit working entirely after a week or so & we are now on the second set. Music management is a bit glitchy too. But I think it's the best out there of a few choices for jamming & swimming.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wasn't what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't want to have ear phones that required me loading music to their memory.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Hokies1978, we apologize for the disappointment this may have caused. We value your feedback and welcome any comments you may have. Again, thank you. Dave sony_US