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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,467 reviews
  • Rated 4 out of 5 stars

    Great basic 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for what you get. Got this on sale for $450 and happy about the purchase. Next. Model up was $300 more dollars and didn't feel like Bluetooth and HDR were worth the extra cost. 4 stars for only having 3 HDMI ports, need a fourth to hook up an external speaker along with game, cable, and blue ray player.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it's not the most fancy 4K TV, but for the money the picture and clarity are stunning. Picture looked great while streaming 4k on Netflix.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoggie, We are glad that you are happy with your purchase. You can check the specifications and help guide from this link for more details:
      https://docs.sony.com/release//SPECS/KD50X690E_mksp.pdf
      https://docs.sony.com/release//Manual_4725925011.pdf
      Regards, -Jay sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Apps

    Rated 5 out of 5 stars

    I’ve been impressed so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the tv to watch Netflix, Hulu, and other apps. The sound is good and the picture is very clear, my only con is that I can’t add more apps.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    This TV is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great. The image quality is very crisp and clear. I definitely recommend this if you are in the market for a new tv. The apps and features are very easy to use and very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture intuitive set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have many Sony TVs in our home because we only buy Sony! They have a quality and dependable product and they have always been a value purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    clear picture and excellent sound. Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light. Easy to install on the wall. Compared to our "old" TV this is a big noticeable improvement. Would definitely recommend...and good value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv and the price was great. Set up fairly easily. Have only had it a couple of weeks and still need to figure out some things. The owners manual does not answer all my questions so will have todo some on line research. But overall this tv had all the inputs and outputs I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony... Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is gorgeous! The picture is so crisp and clear, and the colors are vivid. It feels like you're watching everything live, in-person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K HDR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy says it’s not HDR but it is, great TV. HDR10 not Dolby. Happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and a Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to operate, really nice picture, A great product for a great price. Would recommend this TV to any one looking for this size.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture-easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony TV was easy to put together and set up. Picture is very clear and colors are great and very sharp! Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's Sony quality! Thank you for much tak5 for your positive feedback. We really appreciate this. -Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firstly the picture quality is really good and the sound way more than adequate. I still have it hooked up to my surround sound for movies, sports etc but it is way better than my old TV. The apps included were adequate but paired with my Sony Blue-Ray player, I have all I need. Like all TV's of this type there are a myriad of set up options but I found a decent set up quickly and haven't really messed with it since. Plenty of HDMI inputs, USB what's not to like? Very happy with this purchase at this price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as Christmas gift. Waiting for Christmas to unwrap. A little concerned, packing damaged prior to delivery but not noticed as I had delivery person set it in hallway on some chairs and the damage was facing the rear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TELEVISION. GOOD PICTURE QUALITY AND EASY TO SET UP. SOUND IS DECENT TOO. NAVIGATION OF FUNCTIONS IS ALSO STRAIGHT FORWARD.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Clear picture. Easy to set up with home theatre and also with cable network Cons: When switching to wide screen for some movies on TV the picture is somewhat distorted

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv replaced a basic hd samsung model. The picture is so much better and the 4k makes picture of my dish network look great.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    Great TV not big cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear 4K quality. Love watching 4K videos with this. Can't wait for more streaming 4K options to become available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television was all I expected and more. The service I received in Clarksville, Tennessee was great. The salesman was very helpful and polite. Kudos to him. Thank you all for making extremely easy. Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    GREAT SONY 4K AT AWESOME PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY AND SAMSUNG IN MY OPINION ARE THE CREAM OF THE CROP IN LED 4K TV'S. THIS TV DOES NOT DISAPPOINT AND PRICE WAS EXCELLENT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Value 4K TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very easy to setup. Smart tv features are easy to access and open fairly quick. Very good tv for the price.

    I would recommend this to a friend