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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,467 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Great Sound and picture quality. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great and it was easy to install. I would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture quality is average at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this tv is not as vivid as the unit that I replaced. Very disappointing purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Wish you could add other apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just we bought this tv. We also have what I assumed was the same tv the only difference being the picture quality and thats it. It does have a much crisper picture quality but as far as the apps on the smart tv it does not seem to have a way to add other apps like my other bravio does.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like thisTV. It’s great for gaming the picture is great!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the tv on sale. It’s a good starter 4K tv for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very like the TV. The TVs aren't technically "4K" since their resolution is 3,840x2,160. However, it doesn't matter. 4K is way easier to say than 2,160p or Ultra HD, and when anyone runs a survey asking about it, the vast majority of you (and us, FWIW), greatly prefer "4K."

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excelent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice tv and really good price, I really love, perfect image

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Very Satisfied with Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for price. No issues or problems and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As predicted Sony makes good TVs with great picture Quality!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great televisions i love 4k... great clarity..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this in the guest bedroom. It doesn’t get used as much as my living room. There are no complaints so far. Quite the opposite actually. The sale price was about the same as others regular price. I’m brand loyal so I’m not the best person to ask honestly when it comes to TVs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking I could mount this on my own, I had the TV delivered and not set up. BIG mistake. It arrived with a cracked screen. BUT to Best Buy's credit, they did replace it, deliver and mount the replacement. It's a fine TV but I wouldn't say it's anything terribly special. Still, for the price and the features, it's a nice bedroom screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the big games great purchase for March madness

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super crisp pic and sound quality. Everyone loves a Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain for the price. Sony never lets down.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We enjoy the tv. It has a great picture. True to its word

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good television with lots of features for a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this TV, great screen, picture is good. good buy

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the Price, got to play ps4 in 4k :) 4.5 stars

    I would recommend this to a friend