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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,467 reviews
  • Rated 5 out of 5 stars

    Excellent picture and color clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was made easy by first of all knowing Sony makes quality products and secondly by hearing the same from the floor salesman. Easy to unpack and install - attached, but detachable carrying handles are genius.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv, but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a regular 4K tv, like others But expensive for the Brand

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 4K 50" tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Sony purchase and not impressed. Only has 3 picture settings and the sound is terrible. Picture is either to bright or to dark. It's a nice looking tv with the stand. Had 2 LG tv they are better sound & picture but they only last 18 months. My advice go with Samsung

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Bravia 50" KD50X690E

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The visuals are NOT stunning as stated in the Best Buy listing. They are just above average IMO ; my only disappointment is the sound quality. When wall mounted, the sound is heavily muted and you have to turn it way up to hear anything. A sound bar is a must for this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good 50'' 4K HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 50'' TV has great graphics and works well with my internet provider, so far I have not had any issues with this television. I recommend to mount it if possible since it is very thin and kind of delicate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent resolution and dynamic range. It comes bundled with some good apps. The only very minor drawback, is there is a slight delay when switching inputs: Around 300 to 500 milliseconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hesitant to buy a TV because I’ve been reading about toxic fumes coming from them I bought this TV open box it has been just great with no toxic smells it’s in my bedroom and I’m happy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and the brand, it’s a good enough tv. But like some of the review, the sound isn’t very good. It needs that extra speaker. I would recommend it, if you are going to buy a speaker anyway.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nana, Thank you very much for taking the time in writing us your honest review regarding the TV. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Perfect tv for small room!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv almost 3 years ago and is still working perfectly! Great for watching Netflix shows in 4K or YouTube videos in 4K quality is as good as some of the new TVs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart tv easy to set up easy to program would definitely purchase again or tell a friend about this product, it also helped that the staff was friendly and quick to respond to my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price,good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't put this tv in my living room but it does make for a great bedroom tv. If you like sports this is not the tv for it.it can be grainy and pixelated with fast motion events like sports. Otherwise, it's great and worth the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still using it after a year and a half.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this tv for over a year now, and it’s been through two moves and still ticks with no issue. My only complaint is that I have to assign the WiFi on a nearly daily basis, which isn’t a big deal to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant on naming this purchase because I’ve always been more into Samsung. After buying, I realized that Sony does have great quality and glad I decided to give them a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am very happy with this purchase as well as the installation by the Geek Squad. Matt and Travis were super in setting everything up and making sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE thIs tv. After reading many reviews on many manufacturers, this was my choice and it was a great choice! Super easy set up perfect size for small great room. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect size TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a perfect size for our rambler. I'm sure that I will like it even more once we get it totally set-up. My only complaint is that there is no "quick set-up" included that is easy for non-electronic savvy people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding T. V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About two years ago I purchased the next size down and this time I decided to go up to the one subj. of this review---It meets all the positive script for Soni T. V.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, this is an excellent TV! We compared it side by side at home with another model and there was just no comparison - especially when viewing 4K content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None better for picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this product. I have had another for over 11 years and my kids beat the heck out of it and it still works just as it did when we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen TVs are amazing...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great...I had to make a second trip as I didn't realize that the wall mounting bracket didn't come with the unit. All works well in the end...

    I would recommend this to a friend