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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,467 reviews
  • Rated 5 out of 5 stars

    Great for the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t think there’s a better tv out there for the value that you get. If you’re in the market, this is amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Apps

    Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem I have is you can't add apps and the prime app is weak. The prime app will not let you access your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great should have gotten a bigger size screen but overall TV has plenty of apps and can easily connect to WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in its class

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much wouldnt choose another tv or brand especially with my ps4 pro hooked up gaming is insane

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Sony TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put in my bedroom and now getting out of bed is a lot harder. Sony did me a big favor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent! Picture and sound outstanding.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is has excellent performance. Roku turns tv on but cannot turn it off is only disappointment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice buy for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is very nice for the price. You may need a sound bar to get the most enjoyment from music and movies. Overall, it was a great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Very silly UI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is amazing but the UI is so silly and not user friendly, I will never buy another Sony TV again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow to start

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am pleased because of the price I paid. But it is slow to bring up the picture. screen is white snow for about 30 seconds on start up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Awesome quality pic. But freezes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is awesome but tv sometimes freezes and I have to unplug in order to get it working again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great image!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and very very nice. I love it and it’s super super cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect for the PlayStation 4 pro!!!! True 4K quality!!!! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for the office and definitely does the job for YouTube and Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Sony fan. High quality. Best resolution audio video integrated architecture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this television the only problem is that sometimes the input won't change and you have to actually reset the tv to get it to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Sony’s products over 10 years. They always put the work on there products. Durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 or iPhone x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i these days i am try to find good prices for iPhones ..as last time i buy sony tv from best buy ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome gaming TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv has a great response/refresh rate. I am able to play online games and crush the competition!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top rate TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was expertly packed, unpacking and set up was easy. Most importantly performance is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this with the Xbox One X and the resolution is great and there is no lag or pixelation.

    I would recommend this to a friend