Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $321.99
Clearance
The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,467 reviews
  • Rated 5 out of 5 stars

    Very Pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a church member that needed of a larger TV to see and he is very pleased with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap price and awesome quality. Best Buy is the place to buy quality devices for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very clear picture

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very good working I really enjoy to buy this from best buy thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT VALUE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value with sale price that BB had a year ago

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good Picture - Does the Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good for the price. It's not as sharp as higher quality TV's, but good enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s really good, I really enjoy it, no regrets wh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good, I really enjoy it, no regrets whatsoever in getting this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal team is amazingly beautiful thing about the wall super light love the remote control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV.. love it!!! I would recommend it for everyone!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use as a computer monitor. Divided into 4 screens. The quality was ok, but not what I expected. returned it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Home

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good tv for the price it does everything I needed to do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, great price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color straight on, picture quality decreases when viewing from an angle. Black bezel is nice, but stand seems a little cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dads favorite present

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father was so happy to get this for Christmas, gets to watch his sports and action movies.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up to my Roku player with no complaints. The remote is just about worthless. Cheap, and hard to use with adult hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall I am satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no issues. Depending on what channel or show is on some are brighter in color than others. Other than that, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD TV FOR THE PRICE, GREAT FOR NETFLIX AND GAMING CONSOLE ,GRAPHICS JUMP OUT RIGHT AT YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for Sharp. seems much better so far. Love Netflix and YouTube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great clarity TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! The clarity is great! Sound alone is sub par, but we paired it with a Sony sound bar and sub woofer! Great combo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got a 75" Sony Also

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added the 50" to the line up. Nuff-Said. Sony 4k HDR by far the best for sports & gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K HDR IS AMAZING I LOVE IT !!! Can never go wrong with a SONY !

    I would recommend this to a friend