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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,467 reviews
  • Rated 5 out of 5 stars

    Sony Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great value and great sale price. Have to love a great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a Sony tv. Had some issues setting up the wifi but would still recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did a great job...again! High quality product for a neat price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best T.V to be made! Hands down! Great graphics and affordable price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 50" TV arrived on time but when set up it proved to have a faulty screen only displaying 80% of the image. I am now waiting for the replacement, which is delayed until later in December. Sony is still the most desirable electornics company, but I do not yet have a funcitoning set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound needs a bit of a boost though with an added speaker perhaps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony. Can’t ask for better than this. Awesome interface.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy so far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this unit to replace a Samsung that had the black screen of death... I've been satisfied...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Someone helped me choose the best available deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this stinking TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price! Great product , great service ! Thank you bestbuy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Tv i have owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture and sound. Was easy to hang up on wall too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My company used only dell computer, and l ways buy in bestbuy

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was pretty good quality is decent the sound needs work volume on max and still very low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice picture. My family really likes it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, Sony delivered a quality product We have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use for alot of gaming and streaming really great with graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like I knew when purchasing...sony TV is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity, style, all I expected and more in a Sony TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great in our guest room easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use remote. My grandmother was able to use without having trouble which is important to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for a small room. Sound is not the greatest. Picture washes out as you move to the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customerservice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, staff very helpful product was available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade for the master bedroom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are you kidding me... a Sony 50 inch with HDR for under $450!

    I would recommend this to a friend