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Customer Ratings & Reviews

Your price for this item is $321.99
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The comparable value price is $699.99

Customer reviews

Rating 4.6 out of 5 stars with 1467 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 3.8 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,467 reviews
  • Rated 4 out of 5 stars

    GEED PICTURE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PICTURE BUT ONLY WISHED IT HAD BLUE TOOTH FOR HEADPHONES.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's features are okay but with it can't stream movies using the web browser.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy 4K Ultra HD resolution shows images with greater clarity and detail

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 1 out of 5 stars

    Sony Man

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV , I have owned Sony tvs since in college ( 40 years ago) The quality, the picture is still the best. I have tried other brands but keep coming back to Sony. Presently have 3 Sony's !!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK I would recommend this to a friend OK I would recommend this to a friend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay tv for the price, some parts of the tv had trouble with a deep black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great HD quality I love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one question.......How can I add apps or get google app on my tv??

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice basic 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it on open box and it works very well and is a nice gaming TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the 60” model as well they are nice tv’s great for gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't love the picture quality. Not impressed with it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected and product specialist Mike was awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good in dark room setting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complain, to much got what I paid for, so I’m content...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the TV, but it is giving me issues with my PSVR

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great tv set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I belive this is the best TV buy in years, will past the word.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this TV during Thanksgiving, picture quality is great. However, screen freezes if we try to switch between apps. Had to unplug the power cable manually to make it work. It could be possible that mine was defective.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User is enjoying the new set recommended by a great sales man

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 55" 4K HDR TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my tv. Simple and it's a sony. Sony never lets me down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV as my 2nd TV, I am a BIG fan of Sony. I am an expert on calibrate TVs. The picture is dark, and it is not smooth at all even with simple movement. I returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RSS826, We regret to hear that your device's performance failed to meet your expectations and had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing. Somehow the Netflix option doesn’t work

    I would recommend this to a friend