Customer Ratings & Reviews
- Model:
- KD50X690E
- SKU:
- 5947110
Rating by feature
- Picture Quality
Rating 3.8 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 4.0 out of 5 stars
Customers are saying
Customers praise the 50" Class - LED - X690E Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality, reasonable price, and easy setup. Many users are particularly impressed with the TV's stunning picture and clarity, while others appreciate the brand reputation of Sony. However, some customers have expressed concerns about the limited app support, lack of HDR, and issues with the remote control, color, and refresh rate.
This summary was generated by AI based on customer reviews.
TV works well for my area
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV works well for my area and is just the right size.
I would recommend this to a friendNot what I expected, but acceptable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I thought 4K would be a major difference from 1080.
No, I would not recommend this to a friendSony Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV, and good features. Happy with the purchase.
I would recommend this to a friendGreat price for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product at a good price and got on sale too !
I would recommend this to a friendTV is great. It definitely met my expectations.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great so far. I have no complaints as of yet.
I would recommend this to a friendGreat Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like this TV - great value for what you get!
I would recommend this to a friendGreat smart TV for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We only traded up from old "46 Sony Bravia for the convenience of the "smart" technology. While the the picture resolution is great we've struggled with Netflix repeatedly disconnecting from our WiFi network after switching back to TV viewing.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Connectivity is bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is very nice, hate that u can’t download any other apps, only the ones installed, everyday i have to do the network connection, because for sone reason it keeps disconnecting!
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Good pic but not a smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture for the price but smart TV features are awful. I regret buying this TV and can not recommend it. Get a Samsung instead this is a pretty much just a monitor and not a smart TV.
No, I would not recommend this to a friend Entry 4k
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv after carefully balancing my budget along with specs that comply with the ps4, such as input lag. The picture is great for movies and TV as well as video games, but the HDR setting is lacking depth.
I would recommend this to a friendIt’s ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was reading reviews for a tv for weeks and came across the Sony tv. A lot of good reviews but it is hard to adjust because it was very blurry at first. A couple of YouTube videos to set it up and now it’s fine.
No, I would not recommend this to a friendAverage tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its an average tv as per the price and market options. Biggest problem I faced is tv freezes many times and to fix the problem you have to remove power. Would not recommend this tv.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Zelda, We regret to hear that your having issues with the TV. Kindly check make sure that the TV is updated to the latest software. If still not resolved, you may try to do a factory reset to further isolate the issue. You may refer to these links for the steps:
https://us.en.kb.sony.com/app/answers/detail/a_id/40952
https://us.en.kb.sony.com/app/answers/detail/a_id/42994
~Ralph
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think Samsung is a higher quality tv. Bought this Sony and the color sometimes goes out and we have to shut it off and turn it back on. Somewhat annoying.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
50” big screen Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture color just what I wanted except for the black line in the middle of the screen.
I would recommend this to a friend - Cons mentioned:Apps
Good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was disappointed I couldn’t download any apps. Wouldn’t buy again for that reason
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi russell, You can connect this Smart TV to the internet whether it is a wireless connection or wired connection but it is not capable of downloading applications like an Android TV. Please check the specifications and help guide from these link: https://docs.sony.com/release//SPECS/KD50X690E_mksp.pdf
https://docs.sony.com/release//Manual_4725925011.pdf
Regards, -Jay
- Pros mentioned:Picture quality
Excellent 50 Inch TV for PS4
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, the standard setting on TV was not impressive. After configuring the picture, the TV became brilliant! (Set Sharp @ 60, Bright Level @ 20, Contrast @92 left black and color @ 50.. And turned on built-in contrast and motion rating @ AUTO). WOW!! 4K is showing very vivid and bright color on local stations broadcasting at 720P as well as 1080P. Screen is excellent and I like quick access to Netflix and Youtube. The best part is that it is automatically configuring the screen setting for PS4 games and transition is smooth. This is where 240 motion rate is working nicely. I also watched SNF yesterday, and it was so smooth that there is no issue with motions as well as a BLACK color where it is not highly defined. If you have a PS4 game console, look no further. It is the best one @ a reasonable price.
I would recommend this to a friend - Cons mentioned:Internet connectivity
My worst purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV from Best Buy for Home.Since the day I’m using it, I’m facing a lot of issues with it. It does not connect to the internet at all. Or if it does connect, the connection gets interrupted every time. It’s a total waste of money for me as I will have to buy a new TV. I wish I could return it.
No, I would not recommend this to a friend - Cons mentioned:Internet connectivity
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this TV it always drops the Internet , always have to rescan every time you turn on the TV for Internet service it also freezes up .
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cher, We appreciate your feedback. To isolate this issue, you may follow the steps from this article: https://us.en.kb.sony.com/app/answers/detail/a_id/75355/
Regards,
Vincent
Great TV
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great Quality tv for the price when I purchased it.
I would recommend this to a friendNot really satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so worth for the price and we can’t download other apps on it
No, I would not recommend this to a friend