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Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Sony 50" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its outstanding clarity and vibrant colors. The TV's user-friendly interface and easy setup process are also highly appreciated, making it a breeze to integrate into any entertainment system. While some users have expressed concerns about the remote control's compatibility with certain devices and the viewing angles, the overall positive feedback highlights the TV's excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 658 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture if streaming 4k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture. Looks beautiful above the fireplace. Make sure your services offer 4k or shows look 'cartoonish'. Have sound bar attached so cannot comment on TV sound alone. I must admit, I watch very little TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RodneyC, We are happy that you like the picture quality of your new Sony BRAVIA LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Sony tv and am enjoying it immensely. The picture is very bright and clear and the sound is terrific. I had it mounted and can see it from no matter where I sit. I recommend Sony for these gualities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Colleen, Awesome! We're glad that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Sony TV. The picture is very clear and the sound is great!! All the features are exactly as promised. Excellent purchase. I highly recommend this television. The size is perfect for my living room.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoolGrandma, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always had Samsung TVs and this time I was leaning towards this Sony and I’m so glad I did.image is crystal clear and the response time on every app is amazing.my best tv so far and I wonder if these TVs can get any better? I’m very happy :))

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Antonio, You've made an excellent choice! We're thrilled you're enjoying the crystal clear display and smooth UI experience of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 1 out of 5 stars

    Don't Buy Sony Says Dead Pixels Normal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought another brand and after the despicable quality of that TV (hummed and buzzed from back panel) I decided to go with what I thought would be a safe bet with Sony. Wow I was wrong. The tv has 3 dead pixels at the top and 2 more at the bottom. The 3 at the top are in a line while the bottom 2 are black dots. I paid $700 for this TV I expect it to not have these flaws. Sony considers it normal. It what sense is this normal? It's a clear detective and an excuse for Sony to produce low quality products at inflated prices to maximize their profit. Look into their website it states dead pixels are normal yet I've bought plenty of tvs and never once in my life got one with a dead pixel let alone 5 and be told it's normal. I returned it and will not be buying a TV again as it seems all models have gone way down in quality. I don't think quality even exists anymore its absolutely disgraceful what is sold out there and for the prices. As a consumer I refuse to accept these products and will do my best to let others know who want to save their hard earned money on something worth buying.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer,

      Thank you for sharing your feedback with us. We do apologize for the inconvenience. This is definitely not the experience we want our customers to have with us. We'll check it right away and will do the best possible for you.



      May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.



      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:

      Best Buy Username:

      Telephone Number:

      Sony TV Model Number:

      Case Number:

      Issue:



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      We appreciate you and thanks again for shopping Sony!



      Sincerely,

      Kris Sony_US

  • Rated 4 out of 5 stars

    50'' sony tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    compatable with other sony items I have Blueray player.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Nice TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture and nice easy to use features. Google TV does a great job of being able to call up applications. One minor issue still trying to figure out is why it will not sign in to Google Nest. Nest integration for all the devices purchased so far has been a pain.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xxxChrisxxx,

      We're sorry to hear about this issue. Did you sign in to your Google Account on your TV? You can enjoy some functions on your Android TV device without a Google account. You can watch TV programs and enjoy all Sony apps, home network functions for the Album, Music, and Video apps and use the Network Electronic Program Guide (EPG). In addition, certain functions, such as the Google voice search function, Chromecast built-in (Google Cast), internet browsing, and the YouTube™ app, are available without logging in to a Google account. However, you will not be able to rent or buy movies, TV shows, and apps from the Google Play™ Store. Check the Google Privacy Policy and Terms of Service for additional information.

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50” X80J

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture in terms of color and clarity. Sound on its own not as good as our old TV so added a sound bar. Sales person at Best Buy was very knowledgeable and helpful in selecting the correct TV for our needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyreview, Thank you for taking the time to review the BRAVIA X80J LED TV. You can configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option. We're glad that you appreciate the picture of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    easy Google TV setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding TV s usual from Sony. The Google setup was a snap, using the Google app and follow along. Have not purchased a new TV in a few years so I was quite impressed with that electronic setup just using the app.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SpringsGuy, Awesome! We are so glad to hear that you are happy with the picture quality and easy setup of your new X80J Smart Google TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wonderful value and performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with all the features one needs. Superb picture and sound. Unbeatable pricing for the quality. We mounted it on a butcher block cabinet with wheels, so it is a perfect TV for the bedroom.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeyWestMike, That's Great! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Sony!! ☺️

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv.!! Have had it for 2 months now and love watching movies with Dolby vision and sound! I definitely recommend people looking for a lower cost Sony tv to definitely look into to this one! It is really worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ily890,

      We are glad you like the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful TV Picture!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new bedroom tv and this Sony did not disappoint!!! The picture is absolutely perfect in my opinion!!! For the money, this is about the best Sony tv out there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigDog, Thanks for the positive feedback! We are happy to hear you love everything, especially the exceptional picture quality of your X80J LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New Gaming TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned the television for about a month now. It works great. I mainly bought it for gaming with the new XSX and PS5, the image is great and the sound when you are directly in front of it is absolutely amazing!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clay, We are thrilled to hear that you are enjoying the picture and sound quality of your new Sony Bravia LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Enjoy! -Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recent Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a Sanyo Smart HDTV and soundbar. It was installed by the Geek Squad on a wall mount. The products we purchased are excellent and the installation was done in a professional and timely manner

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cmir, Awesome! Glad to hear that you are happy with your new TV. Glad to hear that you found a perfect TV for your soundbar. Thank you for the 5-star rating! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous 50

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to save some money by skipping OLED and went with latest 50" LED 4K. Very impressed; fantastic image quality and clarity, even at angles. Highly recommend this TV for bedrooms or smaller living rooms.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BostonT,

      Thank you for the 5-star rating! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Good Colors on TV but google tv OS is too messy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is really good colors and has nice built-in features (airplay, amazon prime). However, enabling the full feature "google tv" from basic tv was a bad experience; too many ads (sponsored movies) covering 1/3 of screen. Sticking to basic tv limits you to prime, netflix, disney plus, and youtube

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GreyOwl,

      We're glad you like the color quality and smart features of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony's Back !!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome it meets all the criteria. Sony is hit a home run with this one price point picture quality sound looks it has it all would recommend great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesS, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for the recommendation! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old about 15 year old TV finally started acting up, so moved into the Smart TV world. Very pleased so far with the picture quality and being able to ditch the Roku box for just one system is nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CRoss, Awesome! We're glad to hear that! You made the right choice. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bravia is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were between this 50” Bravia & two other Sonys that were not Bravia. The store had the exact two sitting side by side. There was a huge difference between the two. We love the Bravia.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rooster, We're glad that you love this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a non-Smart TV. Did a lot of research and decided on this Bravia. Was unsure about Google TV, but love it. Once the video settings were tweaked a bit, picture is great. Nice picture from a slight angle, which some TVs don't have. Sound is good enough that we didn't need our sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sgmr,

      Wow! You've made a great choice!

      We are extremely pleased to hear you love the Google TV feature and incredible picture & sound quality of your new X80J.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US