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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Sony 50" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its outstanding clarity and vibrant colors. The TV's user-friendly interface and easy setup process are also highly appreciated, making it a breeze to integrate into any entertainment system. While some users have expressed concerns about the remote control's compatibility with certain devices and the viewing angles, the overall positive feedback highlights the TV's excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 658 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use/simple and great picture would recommend for a basic smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi georgesquires
      Thank you for a remarkable review! We're glad you like the great picture and ease of use with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mr.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My former TV was a Sony and I did not think you could get any better, but yes, you an. In rewatching some movies I had already seen, I have seen even more. Sometimes I feel like the person on the screen is going to step right out of the TV. My biggest complaint is not being to find some things. It keeps dropping some of the channels on the scanning device and I cannot find the place to do a rescan. And naturally there are many tapes I cannot watch on this thing, I was told there was no antilog included, so will have to use anther older TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Tv for our Bedroom. It doesn't disappoint. Easy to setup and use. Great Picture and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda, We're glad to hear that you appreciate the picture and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to navigate through tv, the tv was easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Houtex321, thank you so much for the 5 Star review! We are really delighted to hear you are happy and satisfied with the outstanding picture quality and ease of use & setup of our X80J! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Bravia is top of the line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how google is integrated into this TV. Picture is clear, settings are amazing. Great buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beensmoove5, We're glad that you love the picture and settings of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Rated 4 out of 5 stars

    Did not disappoint

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to televisions I always opt for Sony. They never disappoint as I am still learning this one…lol. Now I’m looking for a 70” for my living room, but watching the price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and easy to use. Picture quality out of the box is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Justin, we're glad that you like the picture quality and ease of use. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best TV purchases I've made. Crisp clear picture and easy to navigate menus and apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Azoreth, We're glad that you are happy with the picture quality and performance of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    sony 50 inch smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 50 inch tv was a good purchase. So far am happy with the tv's picture and sound. The customer service in the store was very good. The sales person was very patient in explaining the different tv's and what they offered and what would be my best choice. I had it delivered and had no problem with the delivery which was very fast and efficient. So far I am happy with Best Buy and would not hesitate to purchase from them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mercedes19 Awesome! We're pleased to hear that you are enjoying the picture and sound quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Speakers are fine, but they are small and not facing you so you get what you expect from a panel tv speakers. I only wish there was a way to use the TV without a Google account for guests.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian, We are glad that you love your Sony BRAVIA 4K smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV easy to use and one of the best pictures I have ever had

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rlp0217,

      Thank you for the 5-star rating and we are glad you like the picture quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV loved it but after a couple of months the WiFi keeps getting disconnected and you have to reset the TV. Besides that great TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 50” Sony 80j tv has an excellent picture, good sound and was very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Eosfl, Wow! Good to hear that you appreciate the picture and sound quality of this BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    SONY TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality at fair price, nice quality picture, always nice to have a reliable brand SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JOSE, We're glad that you appreciate the good quality of the picture of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointed Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say that I am happy I bought this Sony TV, but I CANNOT say I am satisfied with the installation and skill set of the “Installer Team”. The two technicians arrived at 4:00 PM, they brought the new tv in and placed my older tv against the wall. From there it became apparent that we were the final install of their day. The bracket was hung in a few minutes, but hung off center. The guy who was the apparently the Lead, had the tv on and off the wall bracket no less than 10 times. He moved the bracket and drilled several holes. I suggested that they take the bracket down, locate two studs and hang two pieces of 1 x 3 x 3/4 “ maple ( which I provided) horizontally and hang the bracket on them. It still took them over an hour to calculate where to hang it so it would be centered over the mantle. In all it took them 3 hours to complete a 45 minute job. I also provided them with hardware, as they did not have hardware with them. I feel that the cost of $200 exceeded the service they provided, since I did more than a paying customer should have to do. I literally helped to install my tv! We were not shown how to navigate the features of the tv. I feel I should be compensated against the cost of the install. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Installhelper, Thank you for the feedback on your experience with your KD50X80J. We regret to hear you did not have a great experience with the TV installation. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help. Please reach out to us at  https://us.esupport.sony.com/support/s/service?language=en_US. or email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and picture on my new Sony! Tv was just the right size for the room it was located in!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewSony, That's great! We're glad that you like the picture quality and the size fits perfectly the room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Delivers As Promised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second online purchase of a Sony TV from Best Buy. Online ordering and delivery have been easy and as promised, and at a good price. I think Sony delivers the best picture and the sound is so good, I didn't need to hook up the soundbar. My relatives said their TV wasn't as bright or clear as my Sony. Will not hesitate purchasing anything online from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTV, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80J LED TV. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality TV - clear sound quality - easy to use features for channel changing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MySonyTV, Awesome! We're glad that you are happy with the features and sound quality of this BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture and sound is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the TV very much for the most part. I think it had to have a soundbar to get a better sound though. Ease of use and the picture quality was excellent for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TreP, We're glad that you like the ease of use and picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for the price. Don’t upgrade. This one is just as good as the more expensive tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Glad to hear that you are happy with the picture quality of the TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Carl Sony_US