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Customer Ratings & Reviews

Your price for this item is $167.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Sony 50" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its outstanding clarity and vibrant colors. The TV's user-friendly interface and easy setup process are also highly appreciated, making it a breeze to integrate into any entertainment system. While some users have expressed concerns about the remote control's compatibility with certain devices and the viewing angles, the overall positive feedback highlights the TV's excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 658 reviews
  • Rated 5 out of 5 stars

    Open box ~ missing items have been ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is fine. It's the install I'm having trouble with. Something was missing that has to do with mounting the TV. Dominic was going to take care of getting them. When I was notified of the install it said Kasey was doing the install, which he was unaware of the missing clips or whatever they are. He had everything apart and ready to go when I mentioned them. I am about ready to forget it and return the TV mount and the clips I had to order.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Macair, We're sorry to hear about what happened. We apologize for any inconvenience. We recommend directly contacting the retail store regarding this concern. In any case that you need our assistance, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The screen is sooo clear. Everything is clear!! Better than a samsung tv and a lg tv from what ive seen so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Betty, Awesome! We're glad that you appreciate everything with this TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    SUPER TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great true color and sound 4 HDMI is just the correct amount a television should have ,we always have a SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SUPERTV, we're glad you like the picture and sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Jess's TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice Television. It has a nice sized screen, the picture is excellent, I am very happy with the whole package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annie, We're glad that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50 inch Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, true colors, good sound (especially for small internal speakers. Really happy with the purchase so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Geedub, We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 50 inch Sony tv is amazing. The picture is very vibrant and the sound is pretty good. Great product and I am pleased with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billybob, We're glad to hear that you appreciate the picture and sound of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a second TV.......Picture is clear and sound quality if good....Fair value for the money spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oren, Excellent! We're glad that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Tania Masud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! I did not think about it first. When I start to watch, it is just wow and excellent. Beyond my expectations…

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Taniamasud, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Beware! Can't hold a WIFI connection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving this thing an average rating because I needed a TV replacement and it's a great TV. Picture is great actually! In terms of a smart tv... god awful only because it constantly drops network connection. No problems with my network or other devices. I wish I read other reviews because it seems to be a common problem. If you need smart tv things you need to restart or manually try to connect every time you turn it on otherwise its a great plain ol TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josh,

      We're sorry to hear about the issue with the TV. We apologize for the inconvenience. In this case, you can isolate this issue by following the troubleshooting steps from this link: https://www.sony.com/electronics/support/televisions-projectors/articles/00015293

      If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Model Number:
      Additional Information regarding your experience with the X80J:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!

      Sincerely,
      Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Had an LG that only lasted less than 4years. Went with Sony and it’s a great product! Amazing picture,sound and quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moose1959, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 50” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and was easy to setup. Sony has always put out good products and this one is no exception.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarvelFan, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony flat screen tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly well and easy to set up. Had to buy a stand since it was too wide for table. Definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Monono, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for the recommendation! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony Is Best For A Reason

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I originally bought a Samsung 700 series before returning it for this 24 hours later. I made the right choice. Sony is obviously the superior tv when compared to Samsung. The Cinemotion is a lot more fluid and has a lot more realistic look compared to the other brands. The implanted features associated with Google Play and the Google Play Store make it all so easy to use. The video quality is great (especially in 4K) and overall it’s just a better tv. It’s more expensive (even on sale) but it’s worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndronH, we're glad you like the picture quality of our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and sound for a small package. I thought it would be too small for my apartment but the picture makes it look big.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBBOSS, That's great! We're glad to hear that you appreciate the picture and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set is perfect in that it has features of much more expensive sets, but moderately priced. Great picture quality and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HappyBirthday, Awesome! We're glad that you love the picture and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 4K TCL with this after the TCL had pixels die within the first month. X80J blows the prior TV out of the water.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MMOforthemasses, Thank you for taking the time to review the BRAVIA X80J LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Sony TV and am very pleased with it, the picture quality looks so much better compared to Samsung.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Samboy5, Awesome! We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for sharing your review! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best I ever owned very clear pictures full of details and clearity very satisfied with product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happycamper, we're glad you are enjoying the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best color Tv We’ve owned. The colors are crisp and clear. The set up was fast and easy to under stand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Connie, We're glad that you appreciate the overall performance and quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture and sound. No sound bar needed. Easy to use remote. I would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lisa, That's great! We're glad to hear that you enjoy the intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US