Customer Ratings & Reviews
- Model:
- KD50X80J
- |
- SKU:
- 6453619
Customer reviews
Rating 4.7 out of 5 stars with 658 reviews
(658 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the Sony 50" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its outstanding clarity and vibrant colors. The TV's user-friendly interface and easy setup process are also highly appreciated, making it a breeze to integrate into any entertainment system. While some users have expressed concerns about the remote control's compatibility with certain devices and the viewing angles, the overall positive feedback highlights the TV's excellent value for the price.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Decent
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for tv and streaming, limited storage space for app downloads
I would recommend this to a friendRated 4 out of 5 stars
Impossible Sleep Timer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing I have to say negative about this TV is that there is no easily accessed sleep timer…Having to go inside the Menu and click about six million times to set the thing at night after you have gone to bed is unacceptable. If I had it to do over again, I would not look at this TV, much less purchase it. My ancient SD Sony was a trillion times better about the timer, having its own button on the remote..
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Auntyjo,
Thanks for sharing your review and experience with the X80J. We understand where you are coming from. We hope you take advantage of the "quick settings" button on the remote to access certain features like the sleep timer function quickly. Please refer to this link for more information:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03_12.html
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony Special
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Picture. Geek Squad did great job mounting it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for the 5-star rating! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Cons mentioned:Remote control
Rated 3 out of 5 stars
Sony Sucks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 50'" X80J tv. Not impressed with picture quality. My old Samsung Smart TV was better. Paid more for the Sony. Got it to get Discovery +. Huge mistake. The remote is nothing more than an advertis=zing gimmick
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Computer,
Thank you for choosing and purchasing Sony X80J Bravia LED Ultra HD TV.
We regret to hear that you are not impressed with the picture quality of our new TV. This is definitely not the customer experience we want you to have. The picture quality of what you are watching will also depend on the quality of the source. We highly recommend viewing high-quality content for the best viewing experience. You can also adjust the picture quality of the TV according to your preference: https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html.
Should you need further assistance, you can email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X950H :
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not great, not bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV picture quality was good for the price…… until the screen died less than a year old. Warranty was covered, so no huge complaints there. Probably just bad luck. My advice, though, if you are eyeing a Sony and have the higher budget, go for the better model. Not a bad if you’re looking for a 2nd or 3rd TV option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 800CedarCreek,
While we're glad you like the amazing picture quality, we regret to learn that the TV panel started dying within 1 year of use. Sony commitment to customer satisfaction is our top priority. We would like to know a little bit more detail about the situation you faced with the TV. Many issues can be fixed without a repair, please check these common solutions first on the link below.
https://www.sony.com/electronics/support/articles/S1F1507
Please note we have a customer hotline that is happy to assist you and help troubleshoot any concerns you have, and your TV has a 1-year warranty from the date of purchase.
We want to make sure you get taken care of. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Jess
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good picture and sound quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture and sound quality , The price is fair, I do recommended this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Myousef, We're glad to hear that you love the picture and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Cons mentioned:Viewing angle
Rated 3 out of 5 stars
Bad Viewing Angle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors are vibrant but disappointed with the viewing angle. When sitting at approximately a 20-30 degree angle, the picture degrades and colors look faded. If it weren't for the colors, I would have returned it.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, We regret to hear about your issue with the viewing angle of the TV. The X80J/X80CJ does not support the (X-WIDE ANGLE). However, you can adjust the picture settings for the best viewing experience. You can configure various settings related to the TV display such as color and brightness for picture quality, or screen size. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to socialsupport@am.sony.com or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Rated 5 out of 5 stars
good product and great installation team
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery was on time and the installtion and hook up of the tv was excellent . Happy that i did not do it myself and it was worth the price. Thanks to the installation team. efficient and clean. Wife loved the service and I was happy. gene
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony50, Thank you for purchasing the Sony X80J! And good to know you had such an excellent customer service experience. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Price
Rated 4 out of 5 stars
Sony RV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. No complaints here. I believe it’s last years model.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephen, Great! We're glad that are happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Sony Bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was really easy to set up. I have an older version but the picture quality is perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ORMRC, Amazing! We're glad that you appreciate the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Price
Rated 4 out of 5 stars
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price. Picture could be a little better. Usually buy Samsung, but this was rated better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iPhone11,
You made the right choice with the Sony X80J! Your feedback about the picture quality is greatly appreciated. You can use the picture settings of the TV to tailor-fit the picture quality to your needs. Please refer to this link for more information:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
We hope you continue to enjoy the amazing features of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sony 2.0 receiver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 2.0 receiver purchased for bluetooth feature replacing a circa 1990 Kenwood. Nothing wrong with the Kenwood. Just wanted bluetooth which is a little disappointing. It won't pair with my wireless Sony bluetooth speaker. Hmmmm. But I have only a cd player using the receiver.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techimpairedbuyer, Glad to hear that you are happy with your purchase. Thank you for the 5-star rating!
Regards,
Carl
Rated 5 out of 5 stars
Great picture for a reasonable price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty impressive for a reasonable price. I installed 7 of these in an DR office. Pretty great that they have lots of options for control systems. The only thing to watch for is that they only use IR for power anymore. The rest of the remote works off BT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello thetibbitts,
Wow! We are so happy to hear you are satisfied with the exceptional picture quality, options for control systems, and price of our X80J. We greatly appreciate your feedback with the remote control.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for purchasing seven of our X80J and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Awesome entertainment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sounds great. Definitely recommend it for the msn cave or family room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheKing1981, Awesome! Thank you so much for your recommendation! We are so glad to hear that you are happy with the picture and sound quality of your new X80J TV! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Carl
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
TV Viewer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Good size and great picture quality. Bought it for my basement. Durable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cawcaw, That's great! We're thrilled to hear you love the great picture quality, ease of setup, and size of your TV! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Carl
Rated 5 out of 5 stars
Good TV below 500$
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good TV for everyday use unless you want to play games in PS5 or XBOX. As this TV has frame rate of 60Hz, high definition games can feel a bit choppy or sluggish sometimes. Barring that, this TV is great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZSON, Thank you for taking the time to review the BRAVIA X80J LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing your review! Jay
Rated 5 out of 5 stars
Sony 50" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased first Sony 48" TV 11 years ago and still works great. So purchased Sony 50" TV for my mostly bed ridden husband to have in bedroom. Also, understand speakers are in front and not back of TV. This important for hard of hearing. So,satisfied with new TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mggiegirl, We're glad to hear that you are satisfied with the quality and design of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and great picture. Good color and black. Best TV that's not OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Graves, We're glad that you appreciate the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and great quality i love my new tv I enjoyed watching
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjjjjj, Awesome! We're glad that you love the picture quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing your review! Jay
Rated 2 out of 5 stars
Not as good as you’d expect from Sony
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really enjoying this tv very much. It’s too dim and not very sharp of a picture. It also get audio delays and blurry in motion. Just ended up stickin it in the master bedroom because we barely watch TV in there
No, I would not recommend this to a friend















