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Customer reviews

Rating 4.7 out of 5 stars with 658 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Sony 50" Class X80J Series LED 4K UHD Smart Google TV for its exceptional picture quality, with many praising its outstanding clarity and vibrant colors. The TV's user-friendly interface and easy setup process are also highly appreciated, making it a breeze to integrate into any entertainment system. While some users have expressed concerns about the remote control's compatibility with certain devices and the viewing angles, the overall positive feedback highlights the TV's excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 658 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect! Perfect size, beautiful color - perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VBelleowens, we're glad you like the picture quality of our product. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80J LED TV! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV buy at BestBuy Phoenix !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Hitachi wide screen projection unit for 20 years finally died. Time to get with the 21st century so made it over to BestBuy TV department. Great service by sharp rep, decided on a Sony 50" xj89 TV. Installed in my ent center no problem, followed up next few days at BestBuy with a Sony soundbar ! Totally happy with service and new equipment. BestBuy is my go to store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, We're glad to hear that you are happy with this X80J Series LED 4K UHD Smart Google TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Bedroom entertainment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the clarity this tv has. Colors are really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Autumn08, Great! We're pleaed to hear that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and easy to set up! Definitely a Sony guy for sure!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MannyL, Amazing! We're glad that you like the picture quality and ease of setting up your new TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Sony - 50" Class X80J Series LED 4K UHD Smart Goog

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is great, access to inputs is easy, sound quality is much better than other models. Only complaint is that the user manual is not very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mookie, thank you so much for the 4 Star review. While we are pleased you are satisfied with the incredible picture & sound quality, and ease of input access of our X80J, we are sorry if the manual that came with the unit did not live up to your expectations. We appreciate your feedback and we will surely take note of it as we always strive for the best customer experience! If you have any questions on how to use your TV, you may refer to its online help guide: https://helpguide.sony.net/tv/iusltn1/v1/en-003/index.html

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful tv color, clarity size perfect! Looks great on wall.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Velma, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. It was very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vickijax, We're glad that you appreciate the picture and sound quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for sharing your positive review with the TV. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Don’t TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with bright colors and vivid pictures. Easy set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyForMom, We're glad that you appreciate the colors and vivid pictures of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony TV was one of the easiest setup I have done on a new TV. Picture and sound are great as well. I would by Sony again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, Great! We're glad that you like the ease of setup, picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new 50 inch Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this flat screen as a replacement to a 10 year LED in our bedroom. This Sony is great. Nice bright and clear image quality. Love the connectivity and hard coded quick access buttons. Perfect for binge watching in bed. So happy with my purchase. We also have a 65 inch from Sony and this smaller 50 inch is just as good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ParentofaGamer,

      Fantastic! We are thrilled you find our 50" X80J perfect as a replacement TV in your bedroom. We are also happy to hear that you love the exceptional picture quality, connectivity, user-friendly remote-control buttons, and superb performance of this TV.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 50 X80J Series LED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture is clear and crisp. TV is also very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MAFG, Thank you for the 5-star rating! Good to know you're enjoying the amazing picture and ease of setup of your new Sony TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Very good picture and easy to set up. Happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MSIlaptop, Awesome! We're glad that you like the ease of setup and picture quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really Great TV at a reasonable price. Picture is Outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Envyx360, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great picture, talks with all the other gadgets.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norman, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That is the good tv , the quality very good. We like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi canhmen, we're glad you like our newest product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    I only buy Sony tv’s

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Picture quality is perfect. Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jathanmcd, We are thrilled to hear about your excellent experience with your new Sony Bravia TV! You chose the best TV brand! Good to know that you like the superb features, especially the ease of use and outstanding picture quality this TV delivers. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for purchasing the 50" X80J and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony 50" X80J

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with TV, picture is great and was easy to set up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!

      Thank you so much for sharing your awesome experience with our 50" X80J. We are truly happy to hear you are very satisfied with the superb quality and ease of setup of this TV.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you so much for purchasing our X80J and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Great reliable entry level TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Lacks black level depth. Viewing angle is mediocre. Good value for money. Sony reliability a big plus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kash, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    GREAT SELECTION!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The selection was a perfect one! The tv is easy to install. Has a beautiful, crisp, clear picture and has amazing sound. For a person living alone with challenges, it works perfectly. Although it has great capabilities, her needs were straightforward, needing tv when she wants entertainment! This more than meets her needs! She LOVES it!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Beautiful, Awesome! We're glad to hear that she loves this TV and she's happy with the purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80J LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this feedback. Jay Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 3 out of 5 stars

    Sony 50" TV Class X80J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent in all respects as long as you're viewing the screen nearly head on. Angle viewing is nearly impossible otherwise, as sharpness diminishes substantially and reflections of inanimate objects in the viewing area take over.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dwhit,

      Thank you for choosing and purchasing our X80J TV.

      We regret to hear that the viewing angle did not meet your expectations. This is definitely not the experience we want you to have with our premium TVs. The best viewing distance depends on the size and the display resolution of the TV. The recommended distance for comfortable viewing depends on the video or program you are watching, the viewing environment, and the physical conditions of the person watching it. When watching the TV from a suitable distance, we recommend looking away from the TV every now and then or try watching it at a different viewing angle. Reference: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80j/articles/00008601

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.



      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80J



      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!



      Sincerely,
      Erin Sony_US