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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 496 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV… all the updates is killing me. But other than that it’s great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and very easy to set up. The sound is phenomenal too. This is so much better than the Samsung that only lasted less than 2 years, and frequently lost connection. So far so good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaCarole, That's perfect! We're glad to hear that you are all set! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. We're looking forward to your next purchase! Thanks for sharing this review! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture and sounds. Google TV makes it better. Many free channels through GOOGLE TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardValdez, Great choice! We are glad to hear that you are happy with the picture and sound quality of your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture for the price range. Terrible terrible sound though. Additional audio equipment was a must.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joshua, Thank you for taking the time to review the BRAVIA X80K LED TV. You can configure various settings related to the TV’s sound such as sound quality and sound mode. The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device. Press the (Quick Settings) button on the remote control, then select [Settings] — [Display & Sound] — the desired option.

      The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great TV with great operating system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part of this TV is the operating system, best ive ever used. Not laggy at all ease of use and lots of options on the main menu. The picture is good for the price. Where it suffers is brightness, but i knew this from the start and im okay with that because i use this tv in a bedroom thats relatively dark so its not an issue for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Felix,

      Thank you for the review. We're glad you like the user interface and picture quality of the TV. The brightness and other picture setting is customizable depending in your preference.

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80k/articles/00254783

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    i love my tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this TV so much, it’s so fast and the colors are so bright, you can control the brightness and select different ways to watch as far as colors and vibrancy and the volume is perfect.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Poor remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. TV OK, but remote takes a rocket scientist to operate and does not even have an Exit button. Many button pushes required to accomplish anything. 2. Geek Squad did not install TV as requested, a sub contractor did, and I had to contact Comcast to complete installation to make TV work right. 3. Deliver was postponed numerous times and weeks later, not weather related.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi xxxxx,
      Thank you for your time writing this review. We regret to hear that the technicians were not able to complete the installation as per your request and if the TV was not delivered on time. This is definitely not the buying experience we want you to have. We also appreciate you like the X80K TV. However, we're sorry to hear your difficulties in using the supplied remote. You may press the (BACK) button found on the middle portion of the remote if you want to return to the previous screen. You may refer to this link with information about the function buttons of the remote: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-07-04_01.html

      In case you need assistance with the TV, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks again for purchasing Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV the one to purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I don't think anybody can go wrong in buying a Sony TV. Sony is a Brand that is known to last a very long time. I know I made a wonderful choice in buying this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChaseW, Thank you for giving the product a perfect rating! We are thrilled to hear about your excellent experience with your BRAVIA X80K! You chose the best TV brand! At Sony we strive to put forward the best possible products for our customers. It sounds like we hit the mark with the X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony X80K.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture, great sound , worth buying good quality TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Artur,
      Awesome! We're glad to hear your investment with your X80K TV is worth it. Your satisfaction with the clear picture and sound quality are greatly appreciated. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working product and will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    The Best!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best I've ever owned. Ease of operation and simple to learn is a big plus. The picture quality is simply amazing. I'm more than satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Richard,
      Awesome! We're happy to hear your satisfaction with the amazing picture quality, ease of use and operation with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I’ll probably only buy Sony tvs from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, Fast, Efficient, Cool Design. Highly recommend to anyone looking for a great work/gaming platform

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barbara Hann

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent - set up, explained and fixed any glitches we had and took the old tv. The original sales associate was great also, explained the warranty policy fully.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barbara,

      That's awesome! Thank you for the 5-star rating and we're glad to hear you had a great experience with our customer service. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Cost/Value for a Full Google TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give 4.5 stars only because a previous model 800H is faster at loading & navigating through menus. However picture is very nice. Built in speakers sound better than my old Samsung sound bar. Crisp highs. Black uniformity is nice as well. Not OLED, however still very nice for the price point. (Only negative trait is the older Android TV OS was much more simplified. The newer Google TV OS has more ads/suggestions, & tends to be slightly slower. Hopefully an update will fix this)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Shockwafe, We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. To improve the performance of your TV, make sure it has the latest firmware by performing a software update: https://www.sony.com/electronics/support/articles/00119543. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    When buying a tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. Think it is well worth the money. Don't hesitate to buy one. Especially when on sale. You should go with a Sony,their really nice for a little more.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MathewW, Thank you for upgrading to your new Sony X80K! We're very happy to hear this feedback. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Drops WiFi connection constantly.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi receiver in this TV is terrible! I know because I have connected 3 different streaming devices to it and they never had an issue connecting to our WiFi. I didn’t want to use. Streaming device, but I’m going to use a FireStick on it permanently. I tried several remedies, but the TV would have an issue at least once a week or more. Other than the WiFi failures, this TV has a very good picture and the best sound for its size. Good bass which is unlike many TV’s now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony's 50 incher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and has very vibrant colors. The sound is not as bad as I thought it would be, it's actually good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewX,
      Awesome! We're delighted to hear your satisfaction with the incredible picture and sound quality with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually leave reviews but just buy this TV don’t even second guess it. My last Sony TV lasted me over 11 years. It was still going strong but this upgrade i don’t regret.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DestinyC, We're glad that you are satisfied with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    50" Sony TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful choice, excellent service from employee, quick sail per our choices, in stock, qualified for our plan to which we are already signed up for, We will be back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrWizard,

      Great! We're glad that you were assisted professionally. We hope you also enjoy this amazing TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      -Ralph Sony_US