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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 496 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    My Sony TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and install in the living room. Excellent. Great Value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SONYTV, Amazing! Thanks for the positive feedback! We're extremely pleased to hear the installation went well and you find it easy to set up in your living room. Glad to know you are enjoying everything about this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still pretty pleased with this purchase. The software upgrades resolved some issues we had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Beautiful picture. *Used with satellite dias.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi packerfan,
      Awesome! We're glad you are enjoying the beautiful picture and easy setup with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 50" Class X89K Series LED 4 HDR Smart Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. very happy. only issue is the navigation of a complex system, but I am sure I will get there eventually!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, FaithR! Thank you for the 5-star rating! We're thrilled to hear you are overall pleased with the amazing performance of your Sony X80K. Get the most out of your TV through the Help Guide and easily find functions that is available on your TV. In no time, you’ll be able to configure how to install apps, configure Wi-Fi, Cast, AirPlay, Adjust Picture Mode and many more.
      For more details about the Help Guide, refer to this link: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01_01.html

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and sound size is also good very happy with purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nintendo,

      Awesome! We're glad you're happy with your purchase. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      Craig Sony_US

  • Rated 5 out of 5 stars

    SONY 50” Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest purchase made at Best Buy ever! Manager was outstanding … Compared all models for 50 inch Smart TVs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Paul, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Geeks + Sony= *****

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new television works very well. Big thanks to The Geek Squad for an excellent installation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdrianaD, Thank you for the 5-star rating! We're very pleased to hear that the installation process went great and good to know that your new Sony X80K works very well. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    My Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity. Picture is clear an and colors vibrant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DarleenC,
      Perfect! We're thrilled to hear your enjoyable experience with the clear picture and vibrant colors of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Smart tv

    Rated 5 out of 5 stars

    TV is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is amazing great price great smart tv color is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myhero,
      Thank you for an amazing review! We're glad we were able to give you a great deal. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY TV IS THE BEST!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS SONY TV IS GREAT. THE PICTURE QUALITY AT 4 K IS PERFECT. I HAVE OWNED VIZIO TVS IN THE PAST AND THIS SONY IS SO MUCH BETTER. IT HAS MULTIPLE ADJUSTMENTS FOR THE DISPLAY AND SOUND AND WORKS GREAT WITH MY PIONEER HOME THEATRE SYSTEM 8 SPEAKERS. I USED THE ARC HDMI OUTPUT TO THE HOME THEATRE. IT WAS BOUGHT AT A GREAT PRICE ON AMAZON.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ronmc,
      Thank you for an amazing review! We're glad to hear you are enjoying the amazing picture and sound quality of the X80K TV. Nice to know how it perfectly works with your Home theater system. We always strive to deliver the best quality with our products. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Looks good. Performs well. Good remote function.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anon, Great! Good to know you like the dimensions, design, and overall performance of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this TV it is perfectly placed in the room where it belongs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dysonfan, We are glad to hear that you really like your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color & resolution. Very pleased with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best Tv ive ever had , great job Sony it never fail me definitely the best brand ever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEDRAGON, That's awesome! You've made an excellent choice. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony outstanding picture

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I a great tv for playing Xbox X 60 refresh rate ……;…………..,………………….

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John123456,
      Fabulous! We're glad to hear that we were able to give you a good match for your viewing and gaming needs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Sony 50"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, easy set up. I hooked my sound bar to it. The tv has difficulty keeping the volume equal to the sound bar level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steven, We are sorry to hear you are having a volume issue with your Sony TV and soundbar. Please make sure both of your devices are updated by performing a software update. You can also unplug the cable and plug it back again to isolate the issue. Despite your concern, we are happy that you still like your BRAVIA. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great upgrade when old TV died...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still fighting to get video from laptop to TV going through AV receiver, but TV is great. Upgrade from old 46 inch Sharp we got used. Picture is much better, 4K capable (from HD) is negligible value, given amount of 4K content, but upscaled still looks good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Larry, Great! We're happy to hear that you like the picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the quality and features of this TV. Sony did not disappoint.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErickM, We are happy that you really like the quality and features of your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect for gaming and movies. It has true 4K and a X1 processor.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NicodemiusM, We are glad that you now have a perfect smart Google TV for gaming and movies. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality. Love it! Love the resolution love the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HumbertoD, we're glad you love our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US