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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 496 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the sound is surprisingly nuanced and vibrant. additionally the design of the rear connections panel makes external connections easy and safe.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CarlB, That's awesome. We are glad that you like the quality of your Sony BRAVIA TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and they’re fantastic. Picture quality is top notch for others in this price range. I also like Android OS version the other choices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello therock, We are thrilled that you like the picture quality of your new Sony BRAVIA 4K smart Google TV and that you purchased two of our X80K. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Replacement TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaces my 11 year old Sony TV. The color and clarity of the picture is so much better. It's also nice to be able to connect to the internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmer,
      This is definitely a great choice for a TV upgrade! Nice to know how much you are enjoying the incredible picture quality and smart features of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality for a Fair Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture with pleasing color after a little tweaking. Sound is OK and fine for bedroom without a sound bar. Quick processing. WouLd buy again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stephen, Thanks for sharing your 5-star review and impressive experience with your new X80K TV. We're truly happy to hear you are enjoying everything about this TV, especially the excellent picture and amazing sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. We look forward to seeing more of your reviews in the future. Enjoy your new TV! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Brabia tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has the most beautiful picture. It is sharp, clear and the color is lifelike. Love watching it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LunaG,
      Perfect! We're harpy to hear your enjoyable viewing experience with the amazing picture quality of your X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    settings

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot adjust white levels, i love hockey but the white ice surface is blinding .i hve tried many settings changes but still no difference .anyone here have same problem and a fix please help also banding is an issue.but not on two other sonys i own.very disappointing could have been a great tv

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WalterB,
      Thank you for your time writing this review. We're sorry hear the picture issues that you are experiencing with your X80K TV. We'd like to help isolate the problem. Picture quality may vary depending on the source, signal, and content you are watching. You may use this link as your guide with information on appropriate picture setting to select and enhance your viewing experience: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80k/articles/00263533

      If you're experiencing picture issues and adjusting the provided settings didn't help, please refer to this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80k/articles/00032635

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for purchasing Sony. - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with new Sony TV. Price was very good, as well as service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bruce, we're glad you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Hooray for the geek squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were great! They really know their business.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DecaturRalph, we're glad to hear that you had a wonderful experience purchasing our product. We hope you enjoy your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Happy Camper!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set up was a breeze and the tech that installed the tv knew exactly what to do to make everything run smoothly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's perfect, WilliamB! We're glad everything went well with the installation and setup. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality picture. Nice and clear picture. Great size for the room, 50 inches.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyTv, We are We are glad that you like the picture quality of your new Sony BRAVIA LED TV.

      Our BRAVIA X80CK has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    King Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture easy set up google tv is intuitive. Bought this size to replace a Samsung which just died!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laidback, Thank you for sharing such an excellent shopping experience! We are glad to hear that you like the outstanding picture quality and easy setup for your new Sony X80K 4K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for upgrading to your new 50" X80K and for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    50" Sony X80K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this 50" Sony tv, It has an awesome picture and sound. still learning everything it has to offer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Apple! We're glad that you love your new Sony 50 inch X80K 4K LED TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his Sony TV. He says the picture is clean and the sound is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Perfect! Thank you so much for the 5-stars review! We are delighted to hear your son loves his new X80K TV and he's enjoying the great features as well as its incredible picture and amazing sound quality. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for your purchase! -Jess Sony_US

  • Rated 3 out of 5 stars

    Brightness Stays On MAX

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV, but it always changes the brightness to the MAX level. I’ve tried everything to keep the brightness where I want it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and perfect size. Not only would I buy again, I have bought four of them so far (for work).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bmaffitt, Choosing this TV will definitely be worth it! Thanks for purchasing several of our X80K 4K HDR Google TV. We're really happy to hear you're very satisfied with the excellent picture quality and great performance of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for leaving us such a wonderful review! Our team will definitely be happy to read what you wrote. Have a great day! -Jess Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had all the features I was looking for at a reasonable price. Not the cheapest option, but better value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KCGL,

      You made the right choice! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google tv, sales peeson informed me it has apps so i didnt need Roku box,already built in just needed wifi

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mayor, Awesome! We are glad to hear that you are enjoying your new TV! With the BRAVIA XR A80J you will enjoy a premium OLED picture with contrast and color that feels deep, natural, and real. The revolutionary Cognitive Processor XR™ reproduces content the way humans see and hear for an incredibly lifelike experience. Feel the action all around you with Acoustic Surface Audio+ and experience truly immersive sound that perfectly matches the picture on screen.
      Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV meets all of my expectations. The picture quality is great as is the sound. I have had no issues.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorettaC,
      Thank you for such a great review! We're glad to hear your satisfaction with the excellent picture, sound and overall performance of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 3 out of 5 stars

    dissapointed and frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was good for 3 weeks. Customer service is blaming tht the box from xfinity is not good and xfinity claims it is my new TV. when I turn the TV on for the past 4 days there is a quick sound then snow on the screen then it goes on. 1/6/23

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PalmaF,
      Thank you for reaching out to us. We're sorry to hear some issues that you are experiencing with your TV. We'd like to help troubleshoot the problem. May we know if the issue is manifested on the Home screen, others sources such TV apps, inputs, or other devices connected to the TV? Please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements. You may also use this link as your guide to troubleshoot picture-related issues: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-50x80k/articles/00200862

      May we also know the case number so we can review your file and do the best possible for you? May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:
      Case number:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV. The picture quality is unbelievable. My old TV must have been really old!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaggieS,
      This is definitely a great choice for a TV upgrade! Nice to hear you love the exceptional picture quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris Sony_US