Customer Ratings & Reviews
- Model:
- KD50X80K
- SKU:
- 6499713
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good tv so far clear crisp picture………………………..
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AnthonyP, We are glad that you like the picture quality of your new Sony BRAVIA LED TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Wonderful TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase. Picture is great.Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV,
Perfect! Nice to hear your satisfaction with your new TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! - Kris
- Pros mentioned:Picture quality
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the Sony 50” tv. Picture is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karen, Excellent! Good to hear you like the great picture quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and its quality. The picture is stunning!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, fhjyjhmkh! We are thrilled that you love the amazing picture quality and superb performance of your new X80K.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you so much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with it! It's a good size for my room...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janet, Great to hear that! We're so glad you like the superb features of your new X80K and you've made the right choice going for 50" for your room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
- Cons mentioned:Remote control
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only things I don’t like about this TV are that the remote doesn’t light up and it has Google TV. I ended up using my Firestick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Momof4,
Thank you for reaching out to us. While we are glad you like the X80K TV, we're sorry to hear we were not able to meet your full expectations with the remote and Google TV features. We are sorry but our X80K TV comes with a standard remote control, a non-backlight/premium remote control. Also, Google TV brings together movies, shows, live TV, and more from across your apps and subscriptions and organizes them just for you. Discover new things to watch with recommendations based on your viewing history and subscriptions. Use Google Assistant to find movies and shows, answer questions, control smart home devices, and more. And with the Google TV app, you can watch it anywhere, anytime. You may check this link with featured functions for BRAVIA with Google TV: https://www.sony.com/electronics/support/televisions-projectors/articles/00256290
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing Sony! - Kris
Sony 50" Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony television was purchased for its great reputation. The other television was having issues. I presume the set up was good, however I wasn't home so the technician explained items to my wife. Unfortunately, I asked if the technician could the speakers and other items from the previous television but I don't believe he did. I need to contact the Geek Squad to come out and see if they are compatible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlueMicrophone, You've made an excellent choice! And we appreciate you sharing your experience regarding the setup installation process. We want to make sure that you’ve been taken care of by your authorized reseller or the on-site technician. We can offer assistance on how to set up or operate the features and functions, check for compatibility, and troubleshoot the issue of your Sony product by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can reach out to one of our agents through this link: https://us.esupport.sony.com/support/s/service?language=en_US. who would be glad to help.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
sony bravia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture and color wondreful , sound not so good increase volume gets garbled
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryB,
Thank you for your time writing this review. We're glad to hear you like the great picture quality and colors of your new TV. However, we are sorry if you are experiencing sound issues with the unit. May we know if you are using the TV speaker or external audio device? Is the issue happening on all inputs or other sources? Sound quality may vary depending on the source, device, connection and content you are watching. You may configure various settings related to the TV’s sound such as sound quality and sound mode. You may find this link helpful on how to adjust the sound according to your preferences: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html?hl=sound+quality
Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony. - Kris
Reset often
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately,this tv freezes and needs to be reset
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A decent TV. Great picture for the price. Perfect size for the bedroom
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kelly, Excellent! We're glad to hear it fits perfectly in your bedroom and you like the great picture quality of your Sony X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use
Great TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv picture is impressive for the price and the apps are very easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 88wild, we're glad you like the ease of use and picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl
Voice enabled is really important
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has Alexa so when I can’t get back to the opening page I can Ask Alexa to find the channel. I really need a techie person to work with me on how to find things another way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BraviaBravo Great! We're happy to hear that you like the TV features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is working very well. Nice picture and sound. Glad that we bought it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newy80, We're happy to hear that you like the picture and sound quality of your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin
Super TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know anything about TV's. I bought it-the price was good. The boys in blue installed it. It is working beautifully. I am still learning all the features. I like it. (Mine is not an expert opinion.)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Horsekeeper, Awesome! We are glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl
- Pros mentioned:Color
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV with good color and multiple options for viewing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudithD,
Great! We're thrilled that you like the picture quality and viewing options of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Color
Sony 50in smart tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color. Good sound. Avery good smart tv for cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelC,
Awesome! We're thrilled to hear your enjoyable experience with the great colors and sound with your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
THE BEST SERVICE FROM BEST BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't buy electronics or computer hardware from anyone except BEST BUY. Great service. Love my Geeks. I renew my service contract every year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GKCantiquelady,
Thank you for the 5-star rating! We're glad to hear your great shopping experience and great deal from the store. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for purchasing Sony! - Kris
excellent image quality
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my mom loves her tv she can watch it even when she is sitting at her kitchen table and enjoy a movie with dinner
I would recommend this to a friendBrand response from SonyListens
Posted .Hi echoshow,
Many thanks for the 5-star rating! We're really glad to hear your mom's enjoyable viewing experience with her X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Sony TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service. Very helpful sales representative and TV is working perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Brw44, That's great! Thank you for sharing such a wonderful shopping experience! We're truly happy to hear you've had an excellent customer service experience and you're now enjoying the amazing 4K HDR picture quality and Smart Google TV features of your new X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has made a huge difference in my mothers life, She can now enjoy the shows that she watches
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarlD,
Amazing! We truly appreciate how much your mom is enjoying the X80K TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris