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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 50" Class X80K LED 4K UHD Smart Google TV's picture quality as excellent, with vibrant colors and clarity. They also appreciate its user-friendly setup, affordable price point, and impressive sound quality. However, some users have expressed concerns about the remote control and occasional freezing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 496 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good quality picture TV. jfffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thanks for the 5-star review. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you choosing Sony! - Craig Sony_US

  • Rated 5 out of 5 stars

    Sony 50 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, had geek squad install on wall. Guys were very professional, polite, efficient and very knowledgeable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Susie,

      Awesome! We're glad that you are enjoying this amazing TV and you were assisted professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture clarity! Easy to use very happy with our choice Sony delivers as usual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElaineP,

      Very nice! We're glad you like the picture quality of the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We're glad you're happy with your purchase and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Only Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get any better than Sony. 50” in bd room and 65” OLED in living room. AWESOME

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bear,
      You definitely made the right choice! We're happy to hear your new TVs perfectly fits your bedroom and living room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    love sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loving it! loving it! loving it! loving it! loving it! loving it! Sony great product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sand, Amazing! We're glad that you are loving your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Not an Anti-Glare TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Was looking for an anti-glare television and after getting online chat suggestions on the Best Buy this television is not anti-glare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BenG,
      Thank you for your time writing this review. We're glad you like the X80K TV and we apologize for the misinformation. The X80K does not have an anti-reflection feature. However, with our unique ambient optimization technology, light and color sensor automatically adjusts picture and sound to your environment.

      If you are looking for an anti-glare TV, you may check our XR X95K Mini LED TV that features X-WIDE ANGLE & X-ANTI REFLECTION.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    50 inch Siny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony 50 inch Led Tv is perfect for my bedroom colors on the screen our popping

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fire6man, We are thrilled to hear that you are enjoying your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv delivered, it wouldn't turn on at all, Best Buy shipped another one next day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happy,
      We're sorry to hear what happened on the original TV and we're glad to know that it was immediately replaced by the store. We really appreciate you for giving a 5-star rating despite of what happened.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for kindness and for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Perfect size for room and remote is easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bossman01,
      Thank you for such a great review! We're glad you like the ease of use with your TV particularly with the remote and how it perfectly fits your room. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving the Sony tv. watch Netflix fireplace daily and it warms the house.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonos5,
      Awesome! We're really glad you love your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony 50"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome..wait time for installation wsy too long but technician was very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasW,
      Many thanks for the 5-star rating! We're glad you like your new X80K TV. We'd also like to apologize about the installation waiting time and we really appreciate your patience and understanding. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work in my house as it could not get local stations. I only have antenna. I have other TVs and they get local stations.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomtom,

      Thank you for choosing and purchasing our BRAVIA X80K smart Google TV.

      We regret to hear that you cannot get local channels with your Sony BRAVIA TV. You can follow the guide from this link to isolate and hopefully resolve this issue: https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-04.html. Make sure to update the firmware of your TV to improve its performance and resolve any possible software-related issues: https://www.sony.com/electronics/support/articles/00119543. The updates also include key features, applications, and bug fixes.

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the X80K:

      We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.

      Thank you for letting us help assist you.

      Sincerely,
      Vincent Sony_US

  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from both Juwan and Tony . Both Gentlemen were extremely helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shopper,
      Thank you for the 5-star rating! We're glad you like your new TV and great service from both gentlemen. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and the tech that set it up was outstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Awesome! We're glad that you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Rated 2 out of 5 stars

    Function

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item freezes a lot. It also drops the station in the middle of programming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a playroom! We got it installed with a rotating mount.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RaeS, That's awesome! Thanks for sharing your wonderful experience with your new 50" X80K TV. We're delighted to hear you are enjoying the superb picture quality of this TV and it works great for a playroom. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for your purchase and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Dau loves new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV purchase for living room as replacement. Daughter loves watching.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Newgame! We're thrilled to hear you are overall pleased with the performance of your Sony X80K. Glad to know you're having an enjoyable watching experience with this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you so much for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    worth the price… i love it..!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m always been a Sony tv brand fan and i love this tv very much!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lemor002022,
      Thank you for being our Sony valued customer! Your satisfaction is our top priority. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for trusting Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grrrrrrreat item , great service , easy to use And navigate

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristoperN,

      Awesome! We're glad that you are having an easy time using this amazing TV. It's also great that you were assisted professionally. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    sony only in this house

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price for this size my last sony lasted 8 years

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarriannD,

      Thank you for the 5-star rating! We're glad you like the size of the television for its price point. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!

      Regards,
      David Sony_US